HR Technology Administrator

RS Restaurant Services Group, Inc.; United States; Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Short- and long-term disability

401(k) company match

Paid time off

Life insurance

AD&D coverage

Job summary

KBP Brands is seeking an HR Technology Administrator to join our HR Technology team at our Leawood, KS home office. The role manages Paradox configuration, reporting, testing, and monthly enhancements, while also providing administrative support for Workday transactions, data corrections, and audits.

This is an in-office role for the first six months with hybrid eligibility thereafter in the Kansas City metro area.

Qualifications

• Bachelor’s degree or equivalent practical experience.
• Approximately 2–3 years of experience in HR technology, ATS/HRIS administration, or system support.
• Hands-on experience administering, configuring, or troubleshooting an ATS or HRIS platform.
• Experience with Paradox, Olivia, or similar conversational AI/ATS tools is a plus.
• Workday Core experience is a plus, but advanced Workday configuration is not required.
• Strong written and verbal communication skills.
• Comfort handling confidential employee data with integrity.

Responsibilities

• Serve as the primary system administrator for Paradox, managing configurations, system rules, user access, and permissions.
• Coordinate monthly product updates and deployment for Paradox implementations.
• Act as the primary HR technology help desk contact, troubleshooting and resolving issues.
• Administer routine Workday transactions, data corrections, and audits.
• Monitor and resolve data errors between POS systems and Workday time punch integrations.
• Build and maintain Paradox reporting metrics and dashboards for recruiting insights.
• Provide ad hoc administrative support and troubleshooting across the HR technology stack.
• Maintain data governance and security across Paradox, Workday, and connected systems.
• Identify opportunities to improve workflows and automation across HR platforms.
• Collaborate with HR Technology teammates and vendors on platform capabilities and issues.
• Create and maintain system documentation and training materials.

Skills

Customer service mindset

Analytical skills

Technical troubleshooting

HR technology experience

Paradox/Olivia experience

Workday support

Self-starter

Effective communication

Tools

Paradox

Workday

Job description

KBP Brands is seeking an HR Technology Administrator to join our HR Technology team at our Leawood, KS home office. Reporting to the Sr. Manager, HR Technology, this role serves as the primary system owner for Paradox, managing its configuration, reporting, testing, and monthly enhancement cycles — while also providing administrative and transactional support for Workday, such as data corrections and audits, and acting as the go-to resource for the HR technology help desk. This is an in-office role for the first six months (hybrid-eligible thereafter), based in the Kansas City metro area. The ideal candidate is early-career to mid-level, brings a customer-service mindset paired with strong troubleshooting and analytical skills, and is excited to build a career in HR technology administration, this is not a senior Workday configuration or HRIS analyst position.

What You’ll Do

• Serve as the primary system administrator for Paradox, managing core configurations, system rules, user access, and permissions.
• Coordinate the review, testing, communication, and deployment of Paradox's monthly product updates and new functionality.
• Act as the primary point of contact for the HR technology help desk, delivering responsive customer service while troubleshooting and resolving system issues.
• Administer routine Workday transactions, including recurring auto-termination processing, data corrections, and audits.
• Monitor, validate, and resolve data errors between point-of-sale (POS) systems and Workday time punch integrations.
• Build and maintain Paradox reporting metrics and dashboards to deliver insights on recruiting and candidate engagement.
• Provide flexible, high-quality ad hoc administrative support and troubleshooting across the broader HR technology stack.
• Maintain data governance and security standards when handling employee data across Paradox, Workday, and connected systems.
• Identify opportunities to improve workflows, system usability, and automation across HR technology platforms.
• Partner with HR Technology teammates and outside vendors to support platform capabilities and resolve system issues.
• Create and maintain system documentation, training aids, and process guides for HR users and business partners.

What We’re Looking For

• Bachelor’s degree or equivalent practical experience.
• Approximately 2-3 years of experience in HR technology, ATS/HRIS administration, or system support, or a comparable combination of education and experience.
• Hands-on experience administering, configuring, or troubleshooting an ATS or HRIS platform — not just using one as an end user.
• Experience with Paradox, Olivia, or similar conversational AI/ATS tools is a big plus.
• Workday Core experience is a plus, but advanced Workday configuration expertise is not required — this role is scoped around administrative and transactional Workday support, not configuration work.
• A customer-service mindset paired with strong analytical and technical troubleshooting skills.
• A self-starter who exercises good judgment and can manage multiple priorities and deadlines independently.
• An adaptable learner who's comfortable with a learning curve and open to taking on new responsibilities as the role grows.
• Strong written and verbal communication skills.
• Comfort handling confidential and sensitive employee data with integrity.
• Based in the Kansas City metro area, or willing to relocate; able to work in-office full-time for the first six months, transitioning to hybrid thereafter.

What KBP Brings to the Table

KBP is a leading restaurant franchise group with a clear vision: to be a great place to work, a great place to eat, and a great place to own. We're focused on sustainable growth that creates opportunities for our business and our people, and we're looking for people who share our values around inclusion, collaboration, and continuous improvement. Our Leawood, KS home office supports KFC, Taco Bell, Arby's, and Sonic restaurants across the country — it's a dynamic environment where teamwork, learning, and personal growth are part of everyday life. If you're looking to join an energetic, entrepreneurial company with room to grow personally, professionally, and financially, KBP could be the right fit for you.

KBP Brands is a leading restaurant franchise group with a clear vision: to create a great place to work, a great place to eat, and a great place to own. For more than 20 years, KBP has remained focused and deliberate about creating and sustaining an environment that values and balances our responsibility to, and impact on, our customers, people, and communities. KBP Brands consistently ranks as one of the 10 Fastest-Growing Restaurant Chains and one of the Top 100 Fastest-Growing Businesses in North America. Today, the company owns and operates 1,000+ restaurants across 30+ states. If you are looking to be part of an energetic, entrepreneurial company with countless opportunities for growth – personally, professionally, and financially – then a career with KBP Brands may be the right fit for you.

Compensation

Offers are based on each candidate's experience and qualifications.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Short- and long-term disability
• 401(k) company match
• Paid time off
• Life insurance
• AD&D coverage