HR Tech & Service Delivery Lead

Phillips 66; Bartlesville (OK); On-site; USD 122,000 - 149,000; Full time

Benefits offered by this job

VCIP bonus

8% 401k match

Cash Balance Pension

Health, Dental, Vision benefits

Well-being programs

Job summary

Phillips 66 is seeking an HR Solutions & Service Delivery Advisor to lead the implementation and ongoing optimization of HR technologies. You will translate business processes into practical technology solutions, manage complex initiatives across design, architecture, and deployment, and partner with vendors to deliver scalable, compliant HR platforms.

The role emphasizes collaboration, problem-solving, and systems thinking to enhance service delivery and drive continuous improvement across the

Qualifications

• Requires 3+ years of experience in HR, IT, HR technology, HRIS, business systems, or enterprise apps.
• Bachelor's degree required.
• Legally authorized to work in the posting country.

Responsibilities

• Lead end-to-end solution delivery for HR processes across multiple platforms, including discovery, requirements, design, development or configuration, testing, and deployment.
• Partner with vendors and IT to ensure integration, scalability, and governance of HR tech.
• Use analytics and metrics to measure adoption, performance, and continuous improvement.
• Support platform administration and sustainment for HR information systems, including configuration, release coordination, troubleshooting, and governance.
• Identify AI and automation opportunities within HR processes aligned with governance and policy standards.

Skills

Problem solving

Systems thinking

Collaboration

Organizational skills

Education

Bachelor's degree

Tools

ServiceNow HRSD

Moveworks

Power Platform

Job description

Phillips 66 is seeking an HR Solutions & Service Delivery Advisor to lead the implementation and ongoing optimization of HR technologies. You will translate business processes into practical technology solutions, manage complex initiatives across design, architecture, and deployment, and partner with vendors to deliver scalable, compliant HR platforms.

The role emphasizes collaboration, problem-solving, and systems thinking to enhance service delivery and drive continuous improvement across the