HR Tech Platform Lead: Enterprise HCM & Oracle Cloud

Citizens Bank

Stamford (CT)

On-site

USD 160,000 - 210,000

Full time

14 days+

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Job summary

Citizens Bank in Stamford, CT seeks an HR Technology Platform Manager to lead strategy, roadmap, governance, and delivery across HR and technology partners. You will translate business priorities into a multiyear platform plan and drive innovation and stability.

Responsibilities include leading cross‑functional teams, managing budgets, and delivering HCM initiatives with Oracle HCM Cloud, Workday, and other enterprise systems. Strong leadership, communication, and agile execution are essential.

Qualifications

Bachelor's degree in Software Engineering, Computer Science or related Technology discipline.
10+ years of progressive HR technology, HRIS, product management, enterprise applications, or related experience, including leadership of complex, enterprise-scale HCM initiatives.
5+ years leading teams, workstreams, platforms, or portfolios with accountability for roadmap, delivery, operations, stakeholder outcomes, and vendor performance.
Demonstrated success owning an enterprise HCM platform or comparable SaaS HR ecosystem across strategy, implementation, releases, integrations, and ongoing support.
Experience establishing or operating HRIT governance, release management, demand intake, prioritization, testing, change control, and production support practices.

Responsibilities

Serve as the accountable platform lead and engagement partner for HR leaders, product owners, technology teams, and vendors; establish clear decision rights, priorities, service expectations, and escalation paths.
Lead end-to-end delivery of HCM initiatives, including discovery, requirements, solution options, business cases, planning, configuration oversight, integration, testing, change readiness, deployment, stabilization, and benefits realization.
Direct quarterly release readiness and regression testing, assess feature impacts, coordinate stakeholder decisions, and drive adoption of Oracle capabilities and automation opportunities.
Establish and operate platform governance, release management, intake, prioritization, change control, and production-readiness practices that improve delivery predictability, quality, transparency, and cross-functional alignment.
Lead internal team members and delivery partners, including business analysts, developers, configuration specialists, architects, and vendors; set outcomes, manage capacity, remove barriers, and develop talent.
Identify opportunities to simplify processes and apply AI-enabled automation responsibly to improve HR service delivery, employee experience, decision support, and operating efficiency.