HR Tech

University of New Mexico; Albuquerque (NM); Hybrid; USD 27,000 - 37,000; Full time

Job summary

The University of New Mexico is seeking an HR Tech in Health Sciences Center, Albuquerque, NM, to manage credentialing and privileging for physicians and clinical staff. You will coordinate data, prepare reports, and serve as a liaison with the Credentialing Office. Excellent communication and organizational skills are essential.

You will maintain credentialing files, support the Sr. Med Practice Specialist, and handle multiple priorities with accuracy and discretion in a fast-paced environment.

Qualifications

• High school diploma or GED; 3+ years of related experience.
• Substitution of higher degree for experience possible on a year-for-year basis.

Responsibilities

• Gather data, compile information, and prepare reports.
• Maintain confidentiality and manage competing priorities under deadlines.
• Create and maintain credentialing and privileging data files (electronic and paper).
• Communicate via email and phone with providers and departments.
• Track and follow up on credentialing and privileging packets.

Skills

Interpersonal skills

Communication

Time management

Problem solving

Attention to detail

Data gathering

organizational skills

Education

High school diploma or GED

Degree beyond minimum education substituted for experience

Tools

Word

Excel

Smartsheet

Adobe

Tableau

Job description

HR Tech

The mission of the Department of Family and Community Medicine (FCM) is to improve the health and healthcare of the people of New Mexico and their communities through education, research, patient care, service, population health interventions and health policy development.

Family and Community Medicine seeks an HR Tech to manage, to coordinate, and to administer the day-to-day credentialing and privileging activities for physicians, associate clinical staff and network practitioners. The individual will also serve as the Department liaison with the Health Sciences Clinical Affairs Provider Credentialing Office and provide data. Previous credentialing experience is a plus but not required. We seek a dynamic, highly organized individual who is interested in learning new systems and processes and can work independently but also take direction and work as a team. The ideal candidate will demonstrate a professional and positive attitude and communicate effectively with others.

The successful candidate will have excellent customer service skills that will be utilized for a high volume of email and telephone communications with providers and other departments. The ability to maintain confidentiality and exercise good judgment is essential. Must be able to independently handle a workload that may be heavy at times and with competing priorities and deadlines. Must be highly organized with excellent time management skills and have the ability to track and follow up on all credentialing and privileging packets for the Department to include maintaining the quality and accuracy of all medical staff and associate clinical staff credentialing and privileging data. The ability to compose memos and emails and to perform business math calculations on one’s own is important. Must have the ability to routinely create word documents and excel worksheets to organize, analyze and present data. The ability to create and maintain credentialing and privileging file system, both electronic and paper, is essential.

See the Position Description for additional information.

Duties and Responsibilities

• Ability to gather data, compile information, and prepare reports.
• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Strong organizational skills and ability to meet deadlines and create timelines
• Ability to make evaluative judgments.
• Records maintenance skills.
• Skill in use of personal computers and related software application (i.e. Word, Excel, Smartsheet, ADOBE and Tableau)
• Ability to interpret and analyze informational needs and provide technical advice and guidance in area of specialty.
• Database management skills.
• Ability to create, compose, and edit written materials.
• Ability to analyze and solve problems.

Preferred Qualifications

• Reviews and screens initial medical staff credentialing applications for completeness, accuracy, and compliance with federal, state, local and University regulations, guidelines, policies, and standards.
• Interprets federal, state, local, and government/insurance agency regulations and guidelines, as well as University Medical Staff Affairs policies for client faculty and staff.
• Advises providers, management, and administrators on compliance issues as appropriate.
• Interfaces with providers and students, client departments, internal agencies, and all related external health care agencies on day-to-day credentialing and privileging issues as they arise.
• Maintains files to ensure that they are up to date, complete, and accurate; reviews all file documentation for compliance with quality standards, accreditation requirements, and all other relevant policies; prepares and provides information to internal agencies as appropriate.
• Provides a range of administrative and/or office managerial support to the Sr. Med Practice Specialist and unit, as appropriate to the position.
• Performs miscellaneous duties as assigned.

Minimum Qualifications

High school diploma or GED; at least 3 years of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Conditions of Employment

• Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.

Location

Health Sciences Center (HSC) - Albuquerque, NM

Department

Family Community Medicine FCM (160B)

Employment Type

Staff

Staff Type

Regular - Full-Time

Status

Non-Exempt

Pay

Hourly: $19.76 - $26.85

Benefits Eligible

This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for more information.

ERB Statement

As a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid.

Background Check Required

Yes

For Best Consideration Date

9/25/2026

Eligible for Hiring Incentive

No

Eligible for Remote Work

Yes

Equal Opportunity & Diversity Statements

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.