HR & Team Member Experience Leader

Clayton; Morristown (IN); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health, dental, and vision benefits

401K with company match

Paid parental leave

Tuition reimbursement

Employee Assistance Programs

Clayton Impact volunteer time

Wellness programs

Job summary

Clayton is seeking an experienced HR Manager to lead the Team Member Experience programs, overseeing Recruiting, On-Boarding, Training, Benefits, Payroll, and Employment Practices.

You will partner with the General Manager and Operations Team to build world-class HR processes, drive engagement, reduce turnover, and ensure compliance across federal and state laws while supporting a positive, inclusive workplace culture.

Qualifications

• 4-year degree in Human Resources, Business / Management, or Organizational Development.
• 5+ years of progressive leadership experience in HR or Training / OD positions.
• Knowledge and experience in HR, Organizational Planning, Recruitment, Organizational Development, Employee Relations, Safety, Employee Engagement, and Employee Development.

Responsibilities

• Assesses effectiveness of HR practices and leads the development and implementation of improvements to move toward our vision of world class team member experience.
• Analyzes key performance indicators to look for trends and root causes of turnover; presents results and recommendations to GM and Operations Team.
• Helps leadership team develop its vision for World Class Team Member Experience; facilitates goal setting and action planning to prioritize and align HR programs with vision.
• Partners with Corporate Director of HR, GM & PM to assess effectiveness of pay & incentive programs and develop and implement new programs that drive retention & performance.
• Oversees Benefits/Salary administration and Payroll/Attendance.
• Provides oversight of recruiting, screening, interviewing, and on-boarding processes. Anticipate staffing needs by keeping close contact with Operations Team, as well as comply with all hiring regulations and policies.
• Ensures new hires are welcomed and integrated into their teams; manages orientation, referral program, and serves as liaison between team members and team leaders, facilitates resolution of any issues identified.
• Partners with Training Manager, QA Manager and EH&S Manager to ensure team members have been properly trained on job skills, DAPIA, B.O.S.S., Safety protocols & standards, and LEAN organizational structure and housekeeping standards
• Trains and coaches Team Leaders, Area Coordinators, Production Manager, and other leaders on how to set clear expectations of team members, praise & recognition their teams, and confront non-performance.
• Facilitates leadership development workshops for Team Leaders.
• Helps assess leadership performance and advise GM on development plans.
• Leads training on interviewing, hiring, terminations, performance evaluations, harassment, etc.
• Consults Corporate Human Resources to ensure that policies comply with federal and state law.
• Identifies legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are in compliance.
• Investigates and advises management in appropriate resolution of employee relations issues.
• Ensures there is a process in place to carry out performance evaluations according to program design.
• Provides assistance, training, & coaching to leaders on how to have two-way conversations, provide actionable feedback & build trust with team members.

Skills

Planning and organizational skills

Interpersonal & communication skills

MS Word & Excel; basic math

Written and spoken communication

Coaching and relationship building

HRIS and Payroll systems

Confidential information handling

Education

4-year HR/Business/Management/OD degree

Job description

Clayton is seeking an experienced HR Manager to lead the Team Member Experience programs, overseeing Recruiting, On-Boarding, Training, Benefits, Payroll, and Employment Practices.

You will partner with the General Manager and Operations Team to build world-class HR processes, drive engagement, reduce turnover, and ensure compliance across federal and state laws while supporting a positive, inclusive workplace culture.