World-Class Team Member Experience Lead

Clayton; White Pine (TN); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Health, dental and vision benefits

401K with company matching

Paid parental leave

Job summary

Clayton, a leading homebuilder, is seeking an TMX Manager to oversee team member experience at the site level. You will lead recruiting, onboarding, engagement, performance management, and payroll processes while shaping a world-class HR function aligned with corporate strategy.

You will partner with facility leadership to drive retention, development, and a culture of recognition, inclusion, and compliance across federal, state, and local laws.

Qualifications

• Bachelor’s degree required; HR certification preferred
• 5+ years of progressive HR experience
• 2+ years of HR leadership experience
• Strong knowledge of employment law and employee relations
• Ability to influence and coach leaders
• Strong attention to detail and confidentiality
• Experience with HR Payroll/ Timekeeping systems
• Microsoft Word and Excel experience
• Trustworthy – capable of handling and maintaining highly confidential information
• Must be able to communicate effectively and constructively with all levels in the organization

Responsibilities

• Partner with plant leadership (GM, PM) to strengthen engagement, improve retention, and cultivate a culture of recognition and inclusion.
• Advise facility leaders on compliance, employee relations, performance management, and talent development to support sound decision-making.
• Lead the facility’s HR function in alignment with home office strategy; coach and develop HR team members to ensure operational excellence.
• Implement and communicate HR policies and standard operating procedures, ensuring adherence to federal, state, and local employment regulations.
• Oversee core HR programs, including employee relations, investigations, HRIS and payroll processes, benefits and compensation, recruitment and onboarding, and training and development initiatives.
• Analyze HR data and KPIs to identify trends, guide decision-making, and support action planning.
• Partner with leadership to define the facility’s vision for a World Class Team Member Experience; guide goal-setting and align HR initiatives to support that vision.
• Support the delivery of Organizational Development programs such as Survey Review and Action Planning and Leadership Development initiatives.
• Train and coach leaders on setting expectations, reinforcing praise and recognition practices, and addressing performance concerns effectively.

Skills

HR leadership

Employee relations

Coaching leaders

Data analysis

Confidentiality

Communication

Education

Bachelor's degree

HR certification

Tools

HR Payroll/Timekeeping systems

Microsoft Word

Microsoft Excel

Job description

Clayton, a leading homebuilder, is seeking an TMX Manager to oversee team member experience at the site level. You will lead recruiting, onboarding, engagement, performance management, and payroll processes while shaping a world-class HR function aligned with corporate strategy.

You will partner with facility leadership to drive retention, development, and a culture of recognition, inclusion, and compliance across federal, state, and local laws.