HR & Talent Director

Workstream; Williston (ND); On-site; USD 90,000 - 130,000; Full time

Job summary

Chick-fil-A Williston is seeking an HR & Talent Director to lead the people strategy for recruiting, onboarding, engagement, development, retention, and HR compliance. You will build a strong team that reflects our values and ensures Team Members feel welcomed, cared for, equipped, and accountable.

Requirements include 3+ years in HR/talent leadership, with high-volume hiring experience. A bachelor’s degree in HR or related field is preferred and hospitality or service-industry background is a

Qualifications

• Bachelor’s degree in human resources, business administration, organizational leadership, or a related field preferred.
• Three or more years of experience in human resources, recruiting, talent development, leadership, or a related field preferred.
• Experience leading hiring and onboarding in a high-volume, fast-paced environment strongly preferred.
• Restaurant, hospitality, retail, or service-industry experience is beneficial.

Responsibilities

• Develop and execute recruiting strategies to attract high-quality candidates.
• Build partnerships with schools, colleges, churches, and community organizations.
• Manage interviewing, hiring, onboarding, orientation, and 30-day follow-up processes.
• Ensure new hires are accurately entered into HR, payroll, and scheduling systems.
• Maintain confidential employee records and support compliance with employment policies.
• Lead Team Member engagement, recognition, retention, and culture-building initiatives.
• Support performance management, coaching, corrective action, and employee relations.
• Oversee training systems and partner with operational leaders to ensure Team Members are confident and prepared.
• Track and report talent metrics, including staffing levels, turnover, retention, onboarding completion, and employee engagement.
• Serve as a trusted resource for Team Members and leaders while consistently representing Chick-fil-A Williston’s values.

Skills

Interpersonal judgment

Emotional intelligence

Discretion

Written communication

Verbal communication

Organizational skills

Relationship building

Accountability

Recruiting

Onboarding

Employee relations

HR compliance

Confidentiality

Detail-oriented

Time management

HR systems

Payroll

Scheduling

Microsoft Office / Google Workspace

People development

Education

Bachelor’s degree in HR / related field

Tools

HRIS systems

Job description

HR & Talent Director

Chick-fil-A Williston

The HR & Talent Director leads the people strategy for Chick-fil-A Williston—from recruiting and onboarding to engagement, development, retention, and HR compliance. This role builds a strong team that reflects our core commitments and ensures every Team Member feels welcomed, cared for, equipped, and accountable.

Key Responsibilities

• Develop and execute recruiting strategies to attract high-quality candidates.
• Build partnerships with schools, colleges, churches, and community organizations.
• Manage interviewing, hiring, onboarding, orientation, and 30-day follow-up processes.
• Ensure new hires are accurately entered into HR, payroll, and scheduling systems.
• Maintain confidential employee records and support compliance with employment policies.
• Lead Team Member engagement, recognition, retention, and culture-building initiatives.
• Support performance management, coaching, corrective action, and employee relations.
• Oversee training systems and partner with operational leaders to ensure Team Members are confident and prepared.
• Track and report talent metrics, including staffing levels, turnover, retention, onboarding completion, and employee engagement.
• Serve as a trusted resource for Team Members and leaders while consistently representing Chick-fil-A Williston’s values.

Work Experience

• Three or more years of experience in human resources, recruiting, talent development, leadership, or a related field preferred.
• Experience leading hiring and onboarding in a high-volume, fast-paced environment strongly preferred.
• Previous supervisory or leadership experience preferred.
• Restaurant, hospitality, retail, or service-industry experience is beneficial.

Education

• Bachelor’s degree in human resources, business administration, organizational leadership, or a related field preferred.
• Equivalent professional experience and relevant HR training will also be considered.

Skills and Qualifications

• Strong interpersonal judgment, emotional intelligence, and discretion.
• Excellent written, verbal, and organizational skills.
• Ability to build relationships while maintaining clear expectations and accountability.
• Working knowledge of recruiting, onboarding, employee relations, and HR compliance.
• Comfortable managing confidential and sensitive information.
• Detail-oriented and able to manage multiple priorities and deadlines.
• Proficient with HR, payroll, scheduling, and Microsoft Office or Google Workspace systems.
• Genuine passion for developing people and creating a culture of care, excellence, and growth.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.