HR Director

Workstream; Des Moines (IA); On-site; USD 30,307 - 34,440; Full time

Benefits offered by this job

Employee meals

Two uniforms included

Career advancement opportunities

Professional development

Job summary

Chick-fil-A in Des Moines, IA is hiring an HR Director to oversee all human resources operations for the store. This role supports a servant leadership culture, drives recruitment, onboarding, payroll accuracy, training, benefits administration and compliance, and partners with Marketing on community initiatives.

The HR Director will lead hiring, conduct orientations, manage W-2 forms, and coach Front of House and Back of House teams to align with Chick-fil-A policies and service standards.

Qualifications

• Develop and implement recruiting strategies to attract talent.
• Maintain accurate and up-to-date employee files and payroll data.
• Lead onboarding and orientation for new hires and ongoing training for staff.
• Coordinate training for FOH and BOH teams and conduct 30-day evaluations.

Responsibilities

• Develop and execute recruiting plans to hire qualified staff for the restaurant.
• Maintain compliant employee records and ensure payroll accuracy.
• Manage uniform ordering and distribution to staff and oversee benefits administration.
• Lead W-2 distribution, healthcare administration, unemployment insurance and child support processes.
• Conduct new-hire orientations and ongoing coaching for team members.
• Organize team celebrations and support a positive work environment.

Skills

Recruiting strategies

Payroll processing

Onboarding

Training & development

Team leadership

Communication

Compliance

Education

High School Diploma

Tools

HRIS/System

Background checks

Job description

HR Director

Description

The Restaurant HR Director will be responsible for managing all Human Resources operations within our store. The HR Director is someone who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency. Duties include developing and implementing effective recruiting strategies, ensuring all employee files are current and up to date, overseeing uniform ordering and maintenance, helping manage payroll information and processing, conducting employee onboarding and orientation, and facilitating the distribution of W-2 forms. Additionally, you will collaborate with the Marketing department on community initiatives, organize team celebrations, and lead the hiring process to ensure the restaurant is staffed with qualified individuals. The HR Director leads by example, has good communication skills, will encourage, support, and positively holds all teammates accountable to Chick-fil-A policies and procedures. This position will assist in new hire and current team member training, both when assigned and through on-the-spot coaching for both Front of House and Back of House.

The responsibilities of an HR Director include, but are not limited to:

• Develop and execute innovative recruiting strategies to attract and retain top talent, ensuring the restaurant has a skilled and motivated workforce.
• Maintain accurate and up-to-date employee files, ensuring compliance with legal requirements and company policies.
• Oversee the uniform ordering process, manage inventory, and ensure uniforms are well-maintained and properly distributed to staff.
• Manage payroll information accurately and efficiently, processing payroll bi-weekly and ensuring timely payment to employees.
• Conduct comprehensive orientation sessions for new hires, providing them with necessary information on company policies, procedures, and benefits.
• Facilitate the distribution of W-2 forms and manage healthcare administration, unemployment insurance, and child support.
• Handle Sedgewick claims and manage employee referrals effectively.
• Coordinate background checks for previous employees, ensuring compliance with company standards and regulations.
• Organize team celebrations and appreciation events to foster a positive work environment and boost employee morale.
• Lead the hiring process, from sourcing candidates to conducting interviews and executing hiring decisions that align with the restaurant’s values and objectives.
• Conducting FOH and BOH Training, including first Shift Training, online training, & register training
• Assisting in assigning and scheduling training for trainers
• Conducting 30-day evaluations with all new team members

Compensation & Benefits

• Compensation dependent on experience but will range from $22-25 an hour
• Employee meals (a $2,500 value)
• Two uniforms included
• Opportunities for career advancement and professional development
• Positive and supportive work environment with a focus on teamwork and personal growth

As a leader in the restaurant the HR coordinator will:

• Focused Daily on development and training, encouragement, quality, and tasks
• Safety and Security: Knows, upholds, and trains best behaviors of food/occupational safety and security per Chick-fil-A Standards.
• Help conduct engaging and thorough Orientation for new team members
• Possesses a mindset of continual improvement and growth
• A faith background is welcomed as a strength- our team values servant leadership, humility, and purpose in our work.

Directors will:

• Commit to a Personal Development Plan
• Continually raises the bar on Restaurant standards
• Create and execute a plan for role-specific refreshes

This position includes:

• 35-40 hours a week (excluding break time)
• 20-25 hrs on the floor
• 15-20 hrs admin time focused on HR
• Over time, available to meet business needs
• Saturday availability required
• Ability to work in the evenings twice a week

Requirements

High School Degree

Must be able to lift 50 lbs and stand for up to 8 hours.

Team-oriented, adaptable, dependable, and strong work ethic

Continually interface with guests to provide quick, friendly, and accurate service.

Applicants must be eager to work in a fast-paced environment and dependable with a service mindset.

Team-oriented, adaptable, dependable, and strong work ethic

Familiarity with an/or willingness to learn employee laws and stay current on best HR practices within the service industry

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.