HR Systems & Support Advisor - 2nd Shift

Tyson Foods; Springdale (AR); On-site; USD 42,000 - 60,000; Full time

Job summary

Tyson Foods in Springdale, AR seeks a HR systems support specialist to provide process and transactional support, acting as the first point of contact through ServiceNow, chat and phone. You will handle high-volume walk-up support and assist with HR system navigation.

You will also maintain master data, support LOA processes, and collaborate with the People Operations team to meet service levels. This is a 2nd shift role with no relocation assistance.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 2+ years relevant customer support role and data entry experience.
• Proficient in Microsoft Excel, Word, PowerPoint; HR systems knowledge a plus.

Responsibilities

• Receives and provides basic navigation support for routine correspondence per procedures.
• Review and update key business processes and master data components.
• Collaborate with People Operations to meet service level targets.

Skills

Customer service

Communication skills

Multi-tasking

Teamwork

Education

Bachelor's degree or equivalent

Tools

Microsoft Excel

Microsoft Word

PowerPoint

HR systems knowledge

Job description

Tyson Foods in Springdale, AR seeks a HR systems support specialist to provide process and transactional support, acting as the first point of contact through ServiceNow, chat and phone. You will handle high-volume walk-up support and assist with HR system navigation.

You will also maintain master data, support LOA processes, and collaborate with the People Operations team to meet service levels. This is a 2nd shift role with no relocation assistance.