HR Systems Optimization Pro: Workday, UiPath & Automations

IHA

Livonia (MI)

On-site

USD 90,000 - 130,000

Full time

6 days ago

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Job summary

Trinity Health in Livonia, MI seeks a Systems Optimization Consultant to support and optimize HR technologies through troubleshooting, configuration, testing, and end-user enablement. You will translate business needs into actionable technical requirements and solutions, serving as a liaison between HR Shared Services, TIS, and external partners.

The role emphasizes Workday module configuration (Help, Journeys), end‑to‑end project support, and data visualization to drive operational

Qualifications

Bachelor’s degree in Information Technology, HRIS Systems, Human Resources, Project Management, or a related field, OR equivalent combination of education and experience.
5-7 years of experience supporting HR systems or enterprise technology in a shared services or complex organizational environment.
Experience owning end-to-end design process, anticipating interdependencies & coordinating & meeting deliverable timelines.
Ability in consulting/collaborating with all levels of an organization to develop solutions to achieve desired outcomes.
Experience with system configuration, testing, and troubleshooting, preferably in platforms such as Workday (e.g., Workday Help, Journeys) or similar.
Experience participating in or supporting technology projects, including issue tracking and stakeholder coordination.

Responsibilities

Deliver hands-on configuration, administration, and ongoing support for Workday modules including Workday Help and Journeys, ensuring optimal functionality and alignment with organizational needs.
Investigate, troubleshoot, and resolve system access and technical issues by partnering with Technology and Information Services (TIS) and external Workday support teams or vendors.
Develop, maintain, and execute comprehensive testing scenarios to validate system functionality during new implementations, feature releases, and routine updates.
Monitor trends, user needs, and system performance to recommend enhancements and future investments.
Collaborate cross-functionally with internal teams (e.g., process owners, HR leadership, TIS) and external implementation partners to ensure alignment and delivery of technology solutions.
Serve as a key communication bridge to ensure consistent understanding of goals, timelines, and technical considerations across all parties.