HR Support Specialist — Frontline Team Partner

Delta-Downs-Racetrack-Casino-Hotel; Vinton (LA); On-site; USD 26,000 - 36,000; Full time

Job summary

The Boyd Gaming Corporation is seeking a friendly receptionist to join our Human Resources team in Louisiana. You will answer calls, direct inquiries, process paperwork, and support routine HR tasks to ensure smooth operations.

We value organized, detail-oriented individuals with strong customer service and Microsoft Office skills who can multitask in a fast-paced environment. This role emphasizes professionalism and accurate record-keeping.

Qualifications

• High school diploma or GED required.
• Six months of experience in a similar position preferred with experience in customer service and a high traffic office environment.
• Must be highly organized, detail-oriented and able to multi-task.
• Must have excellent customer service and communication skills.
• Must be proficient in the use of Microsoft Office applications (Excel, Word and Outlook) and in the operation of standard office equipment and software.
• Must be able to obtain/maintain any necessary licenses and/or certifications.

Responsibilities

• Answers telephones and directs the caller to the appropriate team member.
• Transfer callers to a team member’s voice mailbox when unavailable.
• Provide a high level of customer service in a friendly, professional manner and process employment-related paperwork.
• Review employment-related paperwork to ensure proper completion and compliance with regulations and company policies.
• Maintain an accurate and complete filing system.
• Retrieve and distribute mail in a timely fashion.
• Create, print and distribute reports as requested.
• Performs other duties as assigned.

Skills

Customer service

Communication

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

The Boyd Gaming Corporation is seeking a friendly receptionist to join our Human Resources team in Louisiana. You will answer calls, direct inquiries, process paperwork, and support routine HR tasks to ensure smooth operations.

We value organized, detail-oriented individuals with strong customer service and Microsoft Office skills who can multitask in a fast-paced environment. This role emphasizes professionalism and accurate record-keeping.