HR Support Specialist - Customer Service & Admin

University of Kentucky; Lexington (KY); On-site; USD 32,000 - 48,000; Full time

Job summary

University of Kentucky is seeking a dynamic Customer Service Specialist to join our HR team. This role serves as the first point of contact for HR inquiries, delivering high-quality information through in-person, phone, email, and chat, and guiding employees, new hires, and applicants.

The ideal candidate has experience in fast-paced environments, familiarity with SAP and Microsoft Office, data entry and filing, and a solid understanding of benefits.

Qualifications

• Knowledge of SAP, Microsoft Office, data entry, and filing experience.
• Strong background in understanding benefits.

Responsibilities

• Serve as the initial point of contact for HR inquiries via in-person, phone, email, and chat.
• Provide accurate, timely HR information referencing policies and benefits.
• Support employees, new hires, and applicants with confidential, high-quality service.

Skills

SAP

Microsoft Office

Data entry

Filing experience

Benefits understanding

Job description

University of Kentucky is seeking a dynamic Customer Service Specialist to join our HR team. This role serves as the first point of contact for HR inquiries, delivering high-quality information through in-person, phone, email, and chat, and guiding employees, new hires, and applicants.

The ideal candidate has experience in fast-paced environments, familiarity with SAP and Microsoft Office, data entry and filing, and a solid understanding of benefits.