HR Solutions Partner I

Gravity IT Resources; Charlotte (NC); Hybrid; USD 50,000 - 75,000; Full time

Job summary

Gravity IT Resources seeks an HR Solutions Partner I hybrid in Charlotte area. You will be primary recipient of Personnel Action Forms and Position Change Forms, validate requests, and route per HR processes.

You will manage employee data in SAP SuccessFactors to ensure payroll and reporting accuracy and support leadership with complete records. Responsibilities include root cause analysis, guiding managers on Master Data and position management in SAP, conducting data audits, training

Qualifications

• High school diploma or GED; Bachelor’s degree (4 years).
• 1–3 years of work experience.
• Advanced MS Office (Word, Excel, PowerPoint, Outlook).
• Experience with SAP SuccessFactors (preferred) or similar HRIS.
• Customer-focused with strong relationship-building skills at all organizational levels.
• High attention to detail and data entry accuracy.
• Ability to multitask and manage multiple projects.
• Excellent communication and collaboration skills.
• Confident and mature demeanor.
• Ability to maintain confidentiality in SAP and payroll systems.

Responsibilities

• Process Personnel Action Forms and Position Change Forms in ServiceNow.
• Validate requests and route per HR processes.
• Monitor and maintain employee data in SAP SuccessFactors.
• Lead data audits in HCM for accuracy and compliance.
• Support HR staff, end-users, and senior management as SME on HCM data.
• Initiate technology service requests to update or develop HCM modules.
• Follow safety, confidentiality, and policy standards; provide training to end-users.
• Assist in creating training tools and process manuals for HCM system use.
• Perform additional duties as assigned.

Skills

MS Office

Data accuracy

Multitasking

Communication

Relationship skills

Confidentiality

Education

High school diploma or GED

Bachelor's degree

Tools

SAP SuccessFactors

HRIS

Job description

Job Title

HR Solutions Partner I

Location Requirements

Hybrid, located in an unspecified city and state

Job Type

Contract to Hire

Role Overview

You will serve as the primary recipient of organization-wide Personnel Action Forms and Position Change Forms through ServiceNow requests. You will validate requests and ensure accurate completion or routing based on HR processes. You will monitor and maintain employee data in SAP SuccessFactors to ensure data integrity, operational excellence, and timely processes like payroll and reporting. You will support leadership by ensuring data accuracy and complete, consistent records.

Responsibilities

• Conduct root cause analysis to assess impacts of master data records and recommend actions to maintain data integrity.
• Guide managers on SAP SuccessFactors master data and position management.
• Maintain employee records, ensuring high accuracy for system data to pass audits.
• Lead regular data audits in HCM to review accuracy and compliance; escalate and execute corrections as needed.
• Support HR staff, end-users, and senior management as a subject matter expert on HCM data.
• Initiate technology service requests to update or develop HCM modules for data processing, reports, or payments.
• Follow safety, confidentiality, and policy standards; provide informal training and guidance to end-users.
• Assist in creating training tools and process manuals to optimize HCM system use.
• Perform additional duties as assigned.

Required Qualifications

• High school diploma or GED; Bachelor’s degree (4 years)
• Knowledge acquired through 1 to 3 years of work experience.
• Advanced computer skills in MS Office (Word, Excel, PowerPoint, Outlook)
• Experience with SAP SuccessFactors (preferred) or similar HRIS
• Customer-focused with strong relationship-building skills at all organizational levels
• High attention to detail and data entry accuracy
• Ability to multitask and manage multiple projects
• Excellent communication and collaboration skills
• Confident and mature demeanor
• Ability to maintain confidentiality in SAP and payroll systems

Equal Employment Opportunity Statement

Equal Employment Opportunity Statement
Gravity IT Resources is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected characteristic. All employment decisions are based on qualifications, merit, and business needs.