HR Solutions Advisor - Client-Facing Guidance

Automatic Data Processing, Inc.; Tempe (AZ); Presencial; USD 60.000 - 80.000; Jornada completa

Descripción de la vacante

ADP is seeking an HR Help Desk professional in Tempe to provide authoritative HR guidance to internal and external clients via phone and email. You will exercise sound judgment to support client relationships and deliver compliant HR solutions.

Responsibilities include safeguarding client privacy, advising on diverse HR issues, and collaborating with cross-functional teams to improve service delivery.

Formación

• 3-5 years HR Generalist experience is required.
• Continued education to maintain PHR/SPHR credentials is necessary.
• PHR or SPHR certification is required within 12 months of start date.

Responsabilidades

• Protect client privacy and client information.
• Provide best practice HR support to client contacts across industries.
• Use independent judgment to determine the information provided to clients.
• Guide clients through complex HR and employee relations issues.
• Provide recommendations for effective problem resolution per policies and laws.
• Support formulation and administration of HR plans and policies.
• Research information and analyze data to provide HR advice.
• Prepare written communications for clients.
• Support internal ADP teams with HR best practices and Help Desk products.
• Maintain and update HR Help Desk content and resources.
• Provide management with Help Desk utilization reports.
• Participate in product development and training initiatives.

Conocimientos

HR Generalist experience

Client advisory

Independent judgment

Educación

Bachelor's Degree or equivalent

PHR/SPHR credentials within 12 months

Herramientas

Microsoft Office

Descripción del empleo

ADP is seeking an HR Help Desk professional in Tempe to provide authoritative HR guidance to internal and external clients via phone and email. You will exercise sound judgment to support client relationships and deliver compliant HR solutions.

Responsibilities include safeguarding client privacy, advising on diverse HR issues, and collaborating with cross-functional teams to improve service delivery.