HR Shared Services Coordinator

State-of-South-Carolina; South Carolina; Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Hybrid work schedule

Tuition assistance

Self-development opportunities

Excellent benefits

Job summary

The South Carolina Department of Revenue (SCDOR) is hiring for an HR Shared Services Coordinator to support time, leave, classification, benefits, and employment selection processes. Join a team of three coordinating end-to-end HR transactions in a hybrid work environment.

Qualifications include a bachelor’s degree with experience, knowledge of HR laws and state regulations, and experience with SCEIS and SC Benefits. The role offers flexible hours and opportunities for professional development.

Qualifications

• Bachelor’s degree and relevant experience are required.
• SCEIS experience with data entry in Citrix.
• Knowledge of federal laws and State HR regulations.
• Experience with the State of South Carolina Benefits package including insurance, retirement, and leave.

Responsibilities

• Benefits: assist with insurance, retirement, deferred compensation, and worker’s compensation; processing enrollments and changes; annual open enrollment; retirement estimates; COBRA rights; onboarding; wellness events.
• Leave: serve as Time and Leave Coordinator; track/adjust time in SCEIS; manage FMLA, leave pools, military, extended absence, LWOP; determine service dates.
• Classification and Compensation: verify/pull personnel actions in SCEIS; payroll audits; assist with troubleshooting SCEIS; advise on policies; review position descriptions.
• Employment: review/hire packets; create/coordinate offer letters; respond to info requests; monitor temporary employees and ensure regulatory compliance.

Skills

HR program experience

SCEIS data entry

Citrix data handling

Federal/state HR laws

SC Benefits knowledge

Education

Bachelor’s degree and relevant experience

Job description

Who we are:

At the South Carolina Department of Revenue (SCDOR), we are funding a better state to live, work, and play. Offering excellent benefits, hybrid work schedules, tuition assistance, and self-development opportunities, we are a trustworthy partner to our customers and an innovative workplace that supports work-life balance and empowers our employees to reach their highest potential. Open the door to a career at the SCDOR and discover why 93% of our employees see how their work contributes to the SCDOR’s success—by collecting 95% of South Carolina’s general fund, our team serves with purpose and impacts the success of our community.

Learn more about why you should join our team at dor.sc.gov/careers.

We are looking for teammates who are:

• Committed to customer service and interested in helping others
• Organized, detail-oriented, and capable of independently prioritizing tasks
• Able to maintain extreme confidentiality and privacy
• Knowledgeable of HR principles, practices, laws, and regulations
• Diligent and persistent in follow-up and completion

What you will do:

As part of the HR Shared Services Team, you will work alongside two other team members to help verify and process transactions related to time, leave, classification, benefits, and employment selection.

Primary job duties include:

• Benefits
  • Assisting with all areas of employee benefits to include insurance, retirement, deferred compensation, and worker’s compensation
  • Assisting with processing enrollments and changes for employees
  • Assisting with annual open enrollment
  • Assisting with providing retirement estimates and retirement statements for employees
  • Ensuring federally mandated COBRA rights are offered
  • Assisting in the onboarding process with the HR team, new employees, and Training department
  • Assisting with coordinating wellness events
• Leave
  • Serving as the SCDOR Time and Leave Coordinator
  • Tracking and correcting missing and unapproved time in SCEIS
  • Tracking all aspects of FMLA, agency leave pools, military leave, extended absence, leave without pay, and other types of leave
  • Determining service dates for employees with prior State service
• Classification and Compensation
  • Verifying and entering personnel management actions into the South Carolina Enterprise Information System (SCEIS)
  • Performing payroll audits
  • Assisting with troubleshooting and answering questions relating to SCEIS transactions
  • Assisting managers, supervisors, and liaisons with the interpretation of classification and compensation policies and Human Resources (HR) regulations
  • Reviewing position descriptions for accuracy
• Employment
  • Reviewing and processing all hiring packets for selected candidates
  • Creating and coordinating offer letters
  • Responding to requests for information and assistance
  • Monitoring the employment of temporary employees and ensuring compliance with State HR Regulations

  Either:

  1. Bachelor’s degree and relevant experience
  2. Relevant experience or education may be substituted on a year-for-year basis with an approved equivalency by the Division of State Human Resources (DSHR)

  Additional Requirement:

  • A valid driver’s license

  Academic degrees must be from an accredited institution of higher learning.

  • HR program experience
  • SCEIS experience with entering and maintaining data in Citrix
  • Knowledge of federal laws and State regulations affecting HR management
  • Experience working with the State of South Carolina Benefits package including, but not limited to, insurance, retirement, and leave
  • This is position is one of three within the HR Shared Services team with shared responsibilities.
  • EEO: The SCDOR is committed to providing equal employment opportunities to all and does not discriminate on the basis of age, race, color, religion, sex, national origin, disability, and pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation.
  • Training: As an HR Shared Services Coordinator, you will participate in an onboarding program to ensure you have the knowledge and skills to successfully perform your job.
  • Hours: Flexible hours may be available from 7:00 a.m. – 6:00 p.m., Monday – Friday (37.5 hours per week).
  • Telework schedule: This position may be eligible to work remotely up to two days per week after one year of employment with SCDOR.

  Ready to apply?

  • Apply online and complete the application fully, including all current and previous work history and education.
  • You may submit a resume, but it will not be considered as a substitute for completing the entire application.
  • Candidates selected to move forward in the hiring process will be contacted to complete an aptitude or skills assessment and personality profile (using Criteria Corp) and may be contacted to complete a one-way virtual interview (using Spark Hire).
  • Candidates selected for hire are required to comply with all SCDOR tax requirements and are subject to a National Criminal Background Check, which includes fingerprinting.