HR Shared Services Coordinator

State of South Carolina; Columbia (SC); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Hybrid work schedule

Tuition assistance

Self-development opportunities

Telework after one year

Job summary

South Carolina Department of Revenue (SCDOR) invites you to join the HR Shared Services Team as a Coordinator. You will verify and process time, leave, classification, benefits, and employment selections, collaborating with HR teammates to uphold accuracy and compliance.

The role supports onboarding, benefits administration, and entry of personnel actions in SCEIS, with opportunities for telework up to two days per week after one year and a hybrid work schedule.

Qualifications

• Bachelor’s degree and relevant experience.
• Experience or education may be substituted on a year-for-year basis with an approved equivalency.

Responsibilities

• Verify and process time, leave, classification, benefits, and employment selection transactions.
• Assist with benefits, leave, classification, and payroll-related tasks and open enrollment activities.
• Enter and review HR data in SCEIS and assist with troubleshooting SCEIS transactions.
• Support managers and HR staff with interpretation of HR policies and regulations.

Skills

Customer service

Attention to detail

Confidentiality

HR laws/regulations

Time management

Education

Bachelor’s degree

State HR equivalency

Tools

SCEIS

Citrix

Job description

Who We Are

At the South Carolina Department of Revenue (SCDOR), we are funding a better state to live, work, and play. Offering excellent benefits, hybrid work schedules, tuition assistance, and self-development opportunities, we are a trustworthy partner to our customers and an innovative workplace that supports work-life balance and empowers our employees to reach their highest potential. Open the door to a career at the SCDOR and discover why 93% of our employees see how their work contributes to the SCDOR’s success—by collecting 95% of South Carolina’s general fund, our team serves with purpose and impacts the success of our community.

Job Responsibilities

Learn more about why you should join our team at dor.sc.gov/careers.

We Are Looking For Teammates Who Are

• Committed to customer service and interested in helping others
• Organized, detail-oriented, and capable of independently prioritizing tasks
• Able to maintain extreme confidentiality and privacy
• Knowledgeable of HR principles, practices, laws, and regulations
• Diligent and persistent in follow-up and completion

What You Will Do

As part of the HR Shared Services Team, you will work alongside two other team members to help verify and process transactions related to time, leave, classification, benefits, and employment selection.

Primary Job Duties Include

• Benefits
  • Assisting with all areas of employee benefits to include insurance, retirement, deferred compensation, and worker’s compensation
  • Assisting with processing enrollments and changes for employees
  • Assisting with annual open enrollment
  • Assisting with providing retirement estimates and retirement statements for employees
  • Ensuring federally mandated COBRA rights are offered
  • Assisting in the onboarding process with the HR team, new employees, and Training department
  • Assisting with coordinating wellness events
• Leave
  • Serving as the SCDOR Time and Leave Coordinator
  • Tracking and correcting missing and unapproved time in SCEIS
  • Tracking all aspects of FMLA, agency leave pools, military leave, extended absence, leave without pay, and other types of leave
  • Determining service dates for employees with prior State service
• Classification and Compensation
  • Verifying and entering personnel management actions into the South Carolina Enterprise Information System (SCEIS)
  • Performing payroll audits
  • Assisting with troubleshooting and answering questions relating to SCEIS transactions
  • Assisting managers, supervisors, and liaisons with the interpretation of classification and compensation policies and Human Resources (HR) regulations
  • Reviewing position descriptions for accuracy
• Employment
  • Reviewing and processing all hiring packets for selected candidates
  • Creating and coordinating offer letters
  • Responding to requests for information and assistance
  • Monitoring the employment of temporary employees and ensuring compliance with State HR Regulations

Minimum and Additional Requirements

• Bachelor’s degree and relevant experience
• Relevant experience or education may be substituted on a year-for-year basis with an approved equivalency by the Division of State Human Resources (DSHR)

Academic degrees must be from an accredited institution of higher learning.

Additional Requirement

• A valid driver’s license

Preferred Qualifications

• HR program experience
• SCEIS experience with entering and maintaining data in Citrix
• Knowledge of federal laws and State regulations affecting HR management
• Experience working with the State of South Carolina Benefits package including, but not limited to, insurance, retirement, and leave

Additional Comments

• This is position is one of three within the HR Shared Services team with shared responsibilities.
• EEO: The SCDOR is committed to providing equal employment opportunities to all and does not discriminate on the basis of age, race, color, religion, sex, national origin, disability, and pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation.
• Training: As an HR Shared Services Coordinator, you will participate in an onboarding program to ensure you have the knowledge and skills to successfully perform your job.
• Hours: Flexible hours may be available from 7:00 a.m. – 6:00 p.m., Monday – Friday (37.5 hours per week).
• Telework schedule: This position may be eligible to work remotely up to two days per week after one year of employment with SCDOR.

Benefits For State Employees

• The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave.
• Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits

• Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits.
• Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits

• State employees are also offered retirement plan options, including defined benefit and defined contribution plans.
• Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits

State employees may also be eligible for other benefits,

• tuition assistance
• holiday, annual and sick leave
• discounts on purchases, travel and more

Note:

The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.