HR Service Coordinator — Hybrid (Ames, IA)

Aston Carter; United States; Hybride; USD 30 000 - 36 000; Plein temps

Avantages offerts par ce poste

Medical, dental & vision

401(k) Retirement Plan

Paid time off

Résumé du poste

Aston Carter is seeking a Human Resources Coordinator to provide transactional HR support and ensure timely, accurate HR services. You will help with onboarding, payroll, benefits, performance management, and offboarding, while maintaining searchable knowledge articles and supporting HR projects.

The role emphasizes confidentiality, a customer-focused approach, and collaboration within an HR Service Team to meet SLA targets.

Qualifications

• Minimum 1 year of HR-related work experience.
• Proficient in HR administration and service delivery.
• Strong attention to detail in payroll data (earnings, deductions, job changes).
• Experience providing administrative support in an HR or office setting.
• Discretion handling confidential information and professional communication.
• Comfort navigating online HR systems and tools.
• Customer-service oriented with prompt, courteous issue resolution.
• Collaborative team player focused on SLA goals.

Responsabilités

• Provide transactional HR support across a wide range of services.
• Deliver excellent end-to-end experience for onboarding, payroll, benefits, and performance management.
• Create and maintain searchable HR knowledge articles.
• Review HR service requests and route as needed to fulfill requests.
• Enter and update payroll data with high accuracy.
• Work with HR Service Team to meet SLA timelines.
• Participate in hourly shared services projects requiring HR process knowledge.
• Maintain confidentiality and a professional, employee-focused approach.
• Use online HR systems to manage data and support service delivery.

Connaissances

HR experience

Data entry accuracy

Tech-savvy with HR systems

Customer service oriented

Team collaboration

HR knowledge maintenance

Policy and process understanding

Administrative support

Formation

Associates or Bachelors in HR/BA or related field

Description du poste

Aston Carter is seeking a Human Resources Coordinator to provide transactional HR support and ensure timely, accurate HR services. You will help with onboarding, payroll, benefits, performance management, and offboarding, while maintaining searchable knowledge articles and supporting HR projects.

The role emphasizes confidentiality, a customer-focused approach, and collaboration within an HR Service Team to meet SLA targets.