HR Service Center Specialist — Customer Support

ummc; Jackson (MS); On-site; USD 25,000 - 39,000; Full time

Job summary

University of Mississippi Medical Center is seeking an HR Specialist for the HR Service Center on the Main Campus Jackson. You will be the first contact for HR inquiries, delivering exceptional service and identifying customer needs.

You will support HR partners with essential operations, process HR tasks, and assist with self-service tools, data entry, and records management in a fast-paced environment.

Qualifications

• Degree (Associate's or Bachelor's) required.
• Experience in HR or administrative support preferred.
• Knowledge of customer service principles and HR processes.

Responsibilities

• Serve as first point of contact for HR inquiries and provide customer service.
• Support HR business partner teams with essential operational tasks.
• Log inquiries, escalate non-routine issues, and maintain HR records.
• Educate employees on self-service HR tools and processes.
• Process data entry and assist in HR reporting and audits.
• Maintain confidentiality and handle sensitive information carefully.

Skills

Customer service

Communication

HR software

Data entry

Conflict resolution

Education

Associate's or Bachelor's degree

Tools

HRIS systems

HR software

Job description

University of Mississippi Medical Center is seeking an HR Specialist for the HR Service Center on the Main Campus Jackson. You will be the first contact for HR inquiries, delivering exceptional service and identifying customer needs.

You will support HR partners with essential operations, process HR tasks, and assist with self-service tools, data entry, and records management in a fast-paced environment.