Patient Billing & Benefits Specialist

ummc; Missouri; On-site; USD 21,000 - 30,000; Full time

Job summary

University of Mississippi Medical Center is seeking a Patient Account Representative to support health benefits coordinators at the Main Campus Jackson. This entry-level role performs scanning, filing, reviewing insurance questions, and basic revenue cycle tasks to ensure accurate billing and timely resolution of inquiries.

The position emphasizes confidentiality, strong communication, and basic proficiency with Word and Excel, with opportunities to grow in patient access functions within a

Qualifications

• High school diploma or GED with 1 year revenue cycle experience.
• Preferred: experience with third-party and government insurance.
• Basic knowledge of medical claims processing and revenue cycle.
• Strong confidentiality and professional communication.
• Proficient with Word and Excel; basic data entry.

Responsibilities

• Billing, claims filing, data entry, charge entry, insurance follow up.
• Denial management, payment posting, customer service, and records review.
• Maintain HIPAA confidentiality and compliance with policies.
• Communicate with patients about accounts, billing questions, and payment options.
• Verify insurance coverage and coordinate with insurers to resolve discrepancies.
• Collaborate with management and coworkers in a positive manner.
• Prepare and submit clean claims electronically or by paper.

Skills

Medical claims processing

Confidentiality

Communication skills

Microsoft Word

Microsoft Excel

Data entry

Attention to detail

Independent work

Team collaboration

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

University of Mississippi Medical Center is seeking a Patient Account Representative to support health benefits coordinators at the Main Campus Jackson. This entry-level role performs scanning, filing, reviewing insurance questions, and basic revenue cycle tasks to ensure accurate billing and timely resolution of inquiries.

The position emphasizes confidentiality, strong communication, and basic proficiency with Word and Excel, with opportunities to grow in patient access functions within a