Orthopedics Clinical Support Specialist

University of Mississippi Medical Center; Jackson (MS); On-site; USD 21,000 - 28,000; Full time

Job summary

The Clinical Support Representative role at University of Mississippi Medical Center in Jackson, MS focuses on scheduling patient appointments, following up on referrals, answering patient service questions, and providing general administrative support to healthcare providers in a fast-paced orthopedics setting.

Ideal candidates will have strong organizational and communication skills and be proficient with healthcare management software and Microsoft Office, while maintaining confidentiality

Qualifications

• Degree (Associate or Bachelor) or High School Diploma/GED with two years of clinical, customer service or administrative support experience.

Responsibilities

• Schedule Patient Appointments: Coordinate and schedule patient appointments efficiently, ensuring optimal use of provider time and resources.
• Follow Up on Referrals: Manage and track patient referrals, ensuring timely follow-up and communication with patients and referring providers.
• Assist with Patient Service Questions: Address patient inquiries and concerns promptly and professionally, providing accurate information and assistance.
• Administrative Support: Provide general administrative support to healthcare providers, including managing patient records, processing paperwork, and handling correspondence.
• Maintain Patient Records: Ensure patient records are up-to-date and accurately entered into the system.
• Coordinate with Healthcare Team: Work closely with healthcare providers and other administrative staff to ensure seamless patient care and office operations.
• Compliance: Adhere to all healthcare regulations and confidentiality requirements.

Skills

Organizational skills

Communication skills

Healthcare software experience

Microsoft Office

Data confidentiality

Multitasking

Education

Associate or Bachelor's degree or High School Diploma/GED

Tools

Healthcare management software

Microsoft Office Suite

Job description

The Clinical Support Representative role at University of Mississippi Medical Center in Jackson, MS focuses on scheduling patient appointments, following up on referrals, answering patient service questions, and providing general administrative support to healthcare providers in a fast-paced orthopedics setting.

Ideal candidates will have strong organizational and communication skills and be proficient with healthcare management software and Microsoft Office, while maintaining confidentiality