HR Reception & Records Specialist

Virginia's Community College System; Richmond (VA); On-site; USD 45,000 - 55,000; Full time

Job summary

J. Sargeant Reynolds Community College in Virginia's capital region seeks an HR Reception & Records Coordinator to serve as the front-line contact for Human Resources, delivering professional, welcoming service to faculty, staff, applicants, and visitors.

You will coordinate the HR reception area, handle routine inquiries, maintain personnel records, process employment documentation, and support recruitment, onboarding, and reporting while ensuring records remain secure and compliant.

Qualifications

• Knowledge of general administrative and records-management practices.
• Basic knowledge of HR terminology and employee lifecycle processes.
• Maintain accurate and well-organized personnel records.
• Excellent attention to detail and accuracy.
• Strong customer-service skills.
• Ability to communicate professionally with individuals at all organizational levels.
• Ability to handle confidential and sensitive information with discretion.
• Strong computer, data-entry, and document-management skills.
• Ability to learn and effectively use HR information systems.
• Strong organizational and time-management skills.
• Ability to prioritize work and meet deadlines.
• Ability to identify discrepancies and obtain clarification when needed.
• Ability to work independently and as part of a collaborative HR team.
• Commitment to providing equitable, respectful, and professional service to the college community.

Responsibilities

• Coordinate the HR reception area and provide welcoming service to faculty, staff, applicants, students, and visitors.
• Respond to routine HR inquiries and direct individuals to appropriate HR resources.
• Maintain official personnel records and processing of employment documentation.
• Provide administrative support for employee lifecycle activities.
• Ensure personnel records are accurate, organized, secure, confidential, and compliant.
• Work with HR staff and other departments to support recruitment, onboarding, and HR transactions.
• Assist HR reporting and overall HR service delivery.

Skills

Records management

HR terminology

Attention to detail

Customer service

Professional communication

Confidentiality

Data entry

HRIS

Time management

Prioritization

Discrepancy resolution

Teamwork

Equitable service

Education

Associate or bachelor’s degree in HR, Business Administration, Office Administration, Public Administration, or related field

Tools

Microsoft Office

Electronic document-management system

Enterprise HRIS

Job description

J. Sargeant Reynolds Community College in Virginia's capital region seeks an HR Reception & Records Coordinator to serve as the front-line contact for Human Resources, delivering professional, welcoming service to faculty, staff, applicants, and visitors.

You will coordinate the HR reception area, handle routine inquiries, maintain personnel records, process employment documentation, and support recruitment, onboarding, and reporting while ensuring records remain secure and compliant.