HR Process Improvement & Project Delivery Lead

Aramark; Philadelphia (Philadelphia County); On-site; USD 90,000 - 140,000; Full time

Job summary

Aramark is seeking a Manager of Process Improvements & Project Management to scale HR Operations process improvement and project delivery. The role will turn strategy into structured projects, standardize how HR measures and improves processes, and empower field HR and managers with practical tools.

The position is an individual contributor with high visibility to HR leadership, reporting to the Director of HR Operations & Strategy, and coordinating with US HR Operations and HR Business Partners

Qualifications

• 5+ years in process improvement, project management, or HR operations with at least 2 years leading improvements.

Responsibilities

• Lead process improvement projects across HR Operations, Talent Acquisition, and Employee Relations.
• Apply Lean/Six Sigma methodologies to reduce cycle time and errors in HR workflows.
• Manage cross-functional projects with charters, milestones, and stakeholder reporting.
• Support the project intake process for HR Operations and prioritize requests.
• Document and standardize processes with SOPs and manager-facing guides.
• Facilitate improvement workshops with HR Ops staff and field partners.

Skills

Process Improvement

Project Management

HR Operations

Stakeholder Management

Communication

Education

Six Sigma Belt (preferred)

PMP or equivalent training

Tools

PowerPoint

Excel

Job description

Aramark is seeking a Manager of Process Improvements & Project Management to scale HR Operations process improvement and project delivery. The role will turn strategy into structured projects, standardize how HR measures and improves processes, and empower field HR and managers with practical tools.

The position is an individual contributor with high visibility to HR leadership, reporting to the Director of HR Operations & Strategy, and coordinating with US HR Operations and HR Business Partners