HR/Payroll Manager- Sales & Marketing

Capital Vacations; Branson (MO); On-site; USD 65,000 - 90,000; Full time

Job summary

Capital Resorts in Branson, MO is seeking an experienced HR/Payroll Manager to oversee day-to-day payroll and human resources operations for our Sales & Marketing teams across 13 sites. You will maintain strong employee relations and ensure compliance with payroll policies and employment laws.

The role requires 3–5 years in HR, strong Excel skills, and the ability to manage data, onboarding, investigations, and HRIS records while safeguarding confidentiality. Travel to other sites is involved.

Qualifications

• High School Diploma or GED required.
• 3–5 years of experience in Human Resources or related field.
• Strong clerical skills including Excel.
• Ability to maintain confidentiality (HIPAA and personnel information).
• Effective written and verbal communication.

Responsibilities

• Oversee HR/Payroll Generalist tasks.
• Run reports, manage data entry for commission payroll systems.
• Review timecards and submit payroll data to payroll provider.
• Support onboarding and new-hire orientations.
• Maintain HRIS records and ensure regulatory compliance.
• Provide counseling on employee relations and investigations.
• Serve as HR contact for front-line leaders and employees.

Skills

Communication

Time management

Public speaking

Confidentiality

HR knowledge

Education

High School Diploma or GED

Tools

Excel

Job description

Branson, Missouri · Branson Sales Center · Corp-HR

Job Description

About the Role

Capital Resorts is seeking an experienced HR/Payroll Manager to oversee the day-to-day operations for our Sales & Marketing employees across 13 sites. In this role, you'll maintain strong employee relations and ensure compliance with all applicable payroll and employment policies and procedures.

What You'll Do

• Oversee and assign tasks to the HR/Payroll Generalist
• Run reports, manage filing, and handle data entry for commission payroll systems
• Review and verify employee timecards, and process payroll-related data for submission to our payroll provider
• Partner with Hiring Managers and Recruiting department through the new hire onboarding processes
• Support new hires by establishing personnel files and leading new hire orientations covering company policies, procedures, and benefits
• Perform data entry for new and existing employees — including personnel information, time clock assignments, timecard edits, manager access, and timesheet maintenance
• Conduct workplace investigations related to employee relations, policy violations, attendance, and other HR matters; document findings and prepare investigation reports for management
• Respond to employment information requests from authorized personnel while safeguarding confidentiality
• Support employee relations efforts and provide counseling as needed
• Maintain Human Resource Information System (HRIS) records and ensure compliance with federal and state employment regulations
• Recommend and create HR processes and protocols to find and maintain efficiencies and clarity
• Serves as primary HR contact for front-line leaders and employees to answer questions and resolve employee relations issues
• Provide general administrative support across HR projects and initiatives
• Take on other duties as assigned

What We're Looking For

• High School Diploma or GED required
• 3-5 years of experience in Human Resources or related field
• Strong clerical skills to include experience working with Excel
• Ability to self-supervise and maintain confidentiality regarding HIPAA and personnel information
• Ability to communicate in a prompt, efficient manner while maintaining care and concern for team members
• Time management skills, including a sense of urgency/meeting deadlines on own
• Must be willing to participate in training delivery/public speaking
• Demonstrates empowerment to make decisions within the scope of job responsibilities
• Positive and professional demeanor
• Excellent written and verbal communication skills

Work Schedule & Conditions

Regular hours, Monday-Friday, with additional hours as needed to meet deadlines

Available to travel to other out of state Sales sites as needed with notice.

• Primarily a seated, office-based role with frequent standing, walking, and reaching; occasional light lifting/pushing/pulling (up to 25 lbs.)

Why Capital Vacations

Join a team that values integrity, dependability, and strong interpersonal relationships. We're looking for someone who takes ownership of their work, communicates openly, and is committed to delivering high-quality support to both internal teams and guests.