HR Operations & Systems Specialist

Cynosure, LLC; Westford (MA); On-site; USD 75,000 - 100,000; Full time

Job summary

Cynosure Inc. is seeking an experienced HRIS professional to oversee the development, implementation, and maintenance of HRIS systems aligned with employee data management and HR planning.

You will maintain internal databases, generate reports, and support HR leadership in decision-making. Collaborating with HR and payroll teams, you will coordinate system upgrades, provide user training, and serve as the liaison to MIS/IT for integrations and issue resolution.

Qualifications

• Bachelor’s degree required.
• Bachelor’s degree is equivalent to three (3) years of experience.
• Specific Area of Study: BS in Human Resources, Accounting or relevant field.

Responsibilities

• Manages HRIS-related projects and processes to improve quality.
• Generates reports and queries to meet business needs.
• Performs system maintenance and upgrades for HRIS.
• Conducts training and documents user procedures; supports new clients and system users.
• Coordinates integrations with HRIS and other systems; troubleshoots issues for international users.

Skills

Data measurement principles

Analytical skills

Organizational skills

Time management

Communication skills

Education

Bachelor’s degree

BS in HR/Accounting or related field

Tools

Ceridian Dayforce

Microsoft Office

Job description

Job Summary

Responsible for the development, implementation, and maintenance of human resource information systems (HRIS) associated with the collection, retrieval, accessibility, and usage of employee information for Human Resource department planning and activities. Maintains internal database files and tables and develops custom reports to meet the requirements of Human Resource management and staff. Works with Human Resources personnel to evaluate HRIS software and hardware needs and may design new or modify existing HRIS to meet changing demands. Often works with payroll and its personnel to coordinate retrieval and reporting functions. May serve as HR department liaison to MIS/IT function.

Essential Duties and Responsibilities

The incumbent may be asked to perform other function-related activities in addition to the below-mentioned responsibilities as reasonably required by business needs.

• Manages project and process improvement, including applying change management experience to facilitate movement to new levels of quality.
• Recommend process improvements.
• Perform system maintenance and upgrades, including assisting in the review, testing and implementation of HRIS system upgrades.
• Generate reports/queries, including writing, maintaining, and supporting the reports for business needs.
• Conduct training, including developing user procedures, guidelines, and documentation.
• Train new clients and new system users on new process.
• Respond to employee queries within defined SLAs.
• Perform audits on HR processes and documents.
• Be the point of contact for our international users and troubleshoot any system errors or issues in a timely manner.
• Work with internal stakeholders on integrations and troubleshooting with HRIS and system of records.
• Partner with third party vendors on any process improvement.
• Embody and live our company Values.

Qualifications

Education

Bachelor’s degree required

Bachelor’s degree is equivalent to three (3) years of experience

Specific Area of Study: BS in Human Resources, Accounting or relevant field

Experience

2 to 5 years relevant experience

Specific Related Experience:

Skills

• Understands and uses qualitative/quantitative measurement and data collection design principles.
• Experience with Ceridian (Dayforce) preferred.
• Advanced skills in Microsoft Office Suite or related software.
• Excellent analytical skills and problem-solving skills with the ability to spot numerical errors.
• Excellent organizational skills and attention to detail.
• The ability to work under tight deadlines.
• Can understand the broader business context, and able to priorities time and resource investment to align leaders and subordinates to drive maximum impact.
• Strong verbal and written communication and interpersonal skills. Ability to articulate ideas clearly and concisely.

Physical Demands

• Sit; use hands to finger, handle or feel objects, tools, or controls.
• Stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl.