HR Operations Support Specialist

State-of-Missour; Jefferson City (MO); On-site; USD 33,000 - 40,000; Full time

Job summary

The Department of Social Services (DSS) Human Resource Center (HRC) is seeking applicants for an Administrative Support Assistant position located in Cole County, Jefferson City, MO. This role supports daily operations at the Broadway State Office Building and requires strong organizational and communication skills.

Primary duties include answering calls and emails, data entry, maintaining databases, and processing unemployment claims.

Qualifications

• 1–3 years of relevant experience (substitutions may be allowed).
• Ability to work independently in a fast-paced environment with changing deadlines.
• Experience in database maintenance.
• Strong verbal and written communication skills.
• Excellent organizational skills.

Responsibilities

• Answering phone calls and emails.
• Sorting and distributing mail.
• Drafting correspondence.
• Creating and maintaining databases.
• Filing documents and maintaining records.
• Updating spreadsheets and other data entry tasks.
• Processing unemployment claims.
• Responding to requests of employment verification.
• Preparation of Ad hoc reports.

Skills

Verbal and written communication

Independent working

Organizational skills

Tools

Database maintenance software

Job description

The Department of Social Services (DSS) Human Resource Center (HRC) is seeking applicants for an Administrative Support Assistant position located in Cole County, Jefferson City, MO. This role supports daily operations at the Broadway State Office Building and requires strong organizational and communication skills.

Primary duties include answering calls and emails, data entry, maintaining databases, and processing unemployment claims.