Administrative Support Assistant

State-of-Missour; Jefferson City (MO); On-site; USD 33,000 - 40,000; Full time

Job summary

The Department of Social Services (DSS) Human Resource Center (HRC) is seeking applicants for an Administrative Support Assistant position located in Cole County, Jefferson City, MO. This role supports daily operations at the Broadway State Office Building and requires strong organizational and communication skills.

Primary duties include answering calls and emails, data entry, maintaining databases, and processing unemployment claims.

Qualifications

• 1–3 years of relevant experience (substitutions may be allowed).
• Ability to work independently in a fast-paced environment with changing deadlines.
• Experience in database maintenance.
• Strong verbal and written communication skills.
• Excellent organizational skills.

Responsibilities

• Answering phone calls and emails.
• Sorting and distributing mail.
• Drafting correspondence.
• Creating and maintaining databases.
• Filing documents and maintaining records.
• Updating spreadsheets and other data entry tasks.
• Processing unemployment claims.
• Responding to requests of employment verification.
• Preparation of Ad hoc reports.

Skills

Verbal and written communication

Independent working

Organizational skills

Tools

Database maintenance software

Job description

The Department of Social Services (DSS) Human Resource Center (HRC) is seeking applicants for an Administrative Support Assistant position located in Cole County.

Job Posting Number: 3010 8970002

Semi-monthly salary range: The base pay for this position is $1,531.25. Individual(s) selected for this position may receive a higher rate based ona pay differential (e.g. shift, or time-of-service pay).

Annual salary range: $36,750.06

Job Location: This position will be located at the Broadway State Office Building, DSS Human Resource Center; 221 West High Street, Jefferson City, MO 65101.

Work Hours: The daily work schedule will be 8:00 a.m. to 5:00 p.m.

Why you’ll love this position

The Department of Social Services Human Resource Center (HRC) guides human resources management for the department’s 6,500+ employees. Join our team of passionate professionals who are dedicated to our mission to empower Missourians to live safe, healthy, and productive lives.

What you’ll do

• Answering phone calls and emails.
• Sorting and distributing mail.
• Drafting correspondence.
• Creating and maintaining databases.
• Filing documents and maintaining records.
• Updating spreadsheets and other data entry tasks.
• Processing unemployment claims.
• Responding to requests of employment verification.
• Preparation of Ad hoc reports.

Minimum Qualifications

1 – 3 years of relevant experience. (Substitutions may be allowed.)

Preferred Qualifications

A successful candidate must be able to work independently in a fast-paced environment with changing deadlines. The candidate must be capable of working with a variety of software programs, and have experience in database maintenance. Strong verbal and written communication skills, as well as excellent organizational skills highly desired.

Lack of post‑secondary education will not be used as the sole basis denying consideration to any applicant.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

If you have questions about this position, please contact: Jennifer White at [e-mail]. If you experience accessibility issues while applying, please contact Courtney Hall at [e-mail] or call 573-526-0416.

Recruitment Area: All qualified applicants.

Application Deadline: October 15, 2026