Administrative Support Assistant

State-of-Missour; West Plains (MO); On-site; USD 30,000 - 42,000; Full time

Job summary

The Department of Social Services – Children’s Division in Howell County seeks an Administrative Support Assistant to provide clerical support to local office staff and management, with potential supervision of other clerical staff.

Applicants should be ready to assist families and at-risk children, perform data entry, filing, and document preparation, and maintain organized records in automated systems. This role supports a team dedicated to safeguarding children and families.

Qualifications

• One or more years of experience in office support.
• High school diploma or GED.
• Excellent problem-solving and time management skills.
• Excellent oral, written and interpersonal communication skills.
• Ability to type quickly and accurately.

Responsibilities

• Maintains, with relative independence, a significant phase or segment of a clerical process or office activity and makes frequent decisions in accordance with agency policies, rules or procedures.
• Types, utilizing a computer keyboard and word processing software, and edits a variety of material, frequently involving technical or specialized terminology; transcribes from dictating equipment.
• Establishes and maintains complex filing systems; prepares and/or oversees the preparation of records for storage and/or archiving.
• Enters, updates, and/or retrieves information in automated systems; develops spreadsheets and databases; utilizes various software packages in the performance of duties.
• May serve as receptionist or information clerk; determines purpose of contact; provides general information and assists in preparation of forms if needed; directs individuals to proper destination; receives and distributes verbal or written messages; and schedules and/or arranges appointments as necessary.
• Other duties as assigned.

Skills

Typing speed

Communication skills

Time management

Education

High school diploma or GED

Tools

Word processing software

Spreadsheet software

Automated information systems

Job description

Job Location: Clerical position based in the Howell County Office

All internal promotional applicants are encouraged to apply as there may be alternate office space available.

Individual(s) selected for this position may receive a higher rate based on a pay differential (e.g., shift, or time-of-service pay).

The Department of Social Services partners with families and communities to protect children, rehabilitate youth and move families to self-sufficiency so that Missourians can lead safe, healthy and productive lives.

Children’s Division is looking for candidates to fill the position of Administrative Support Assistant. The candidate selected will provide support to local office staff as well as upper management along with the potential of supervising other clerical staff.

Are you passionate about helping people? Do you love working with children and families? Do you enjoy assisting people in difficult circumstances? The Department of Social Services – Children’s Division cares for at-risk children and families by providing family preservation and reunification services, investigating allegations of abuse and neglect, and conducting foster care and adoption case management. If you want to be part of a great team working to make a difference, please come join us!

• Maintains, with relative independence, a significant phase or segment of a clerical process or office activity and makes frequent decisions in accordance with agency policies, rules or procedures.
• Types, utilizing a computer keyboard and word processing software, and edits a variety of material, frequently involving technical or specialized terminology; transcribes from dictating equipment.
• Establishes and maintains complex filing systems; prepares and/or oversees the preparation of records for storage and/or archiving.
• Enters, updates, and/or retrieves information in automated systems; develops spreadsheets and databases; utilizes various software packages in the performance of duties.
• May serve as receptionist or information clerk; determines purpose of contact; provides general information and assists in preparation of forms if needed; directs individuals to proper destination; receives and distributes verbal or written messages; and schedules and/or arranges appointments as necessary.
• Other duties as assigned.

One or more years of experience in office support work; and possession of a high school diploma or proof of high school equivalency.

Preferred Qualifications

• Ability to type quickly and accurately
• Ability to lift up to 20 pounds
• Excellent problem-solution and time management skills
• Excellent oral, written and interpersonal communication skills

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

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