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HR Operations Specialist

Restaura

Waltham (MA)

On-site

USD 75,000 - 110,000

Full time

7 days ago
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Job summary

Join a dynamic and innovative hospitality company as an HR Operations Specialist, where you'll manage HR systems and payroll for a diverse workforce. This role offers a unique opportunity to grow within a fast-paced startup environment, contributing to impactful projects while enhancing your skills. You'll be part of a culture that values ownership and collaboration, ensuring every team member feels empowered and valued. If you're a detail-oriented, tech-savvy professional looking to elevate your career, this position is perfect for you.

Benefits

Medical Insurance
Vision Insurance
401(k) Plan
Ownership Stake
Flexible Work Opportunities

Qualifications

  • 3-5 years of HR administration experience required.
  • Experience with payroll systems, particularly UKG, is essential.
  • Strong understanding of HR policies and compliance.

Responsibilities

  • Manage HRIS and payroll processes for hourly employees.
  • Act as a subject matter expert for HR policies and procedures.
  • Support payroll audits and compliance requirements.

Skills

HR Administration
Payroll Management
UKG System
Problem-Solving
Time Management
Attention to Detail

Education

Bachelor's Degree in HR or related field

Tools

HRIS Systems
Payroll Software

Job description

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We are looking for a tech-savvy and detail-oriented HR Operations Specialist with high capacity to manage our HCM platform of systems (core system is UKG), support administration of our benefits programs, manage HR policies, partner with IT on integrations and implementations, and process payroll for a geographically dispersed, predominantly hourly frontline workforce. This is an incredible opportunity for someone to take on a challenging role, grow with a scaling organization and elevate their career through upskilling and competency expansion. Because we are a fast-growing and stable startup, there is ample runway for this individual to take on projects outside of their core responsibilities and up-level their career trajectory within the Company.

This role reports to the Chief People Officer and is expected to pay between $75,000 and $110,000 in annual compensation. The final salary will be determined based on the candidate's experience, education, skills and runway.

Who are you?

  • You are ambitious and intellectually curious with a desire to grow and learn
  • You are multi-dimensional with an entrepreneurial spirit
  • You do not mind routine work but look for ways to improve inefficient processes
  • You have an eye for detail and take care to ensure accuracy and that good process is followed
  • You have a mind for problem-solving and creatively identifying solutions
  • You “get” technology and can learn and navigate new technology with relative ease and intuitiveness
  • You have a positive attitude and a willingness to partner with and learn from others
  • You have a strong sense of professionalism that shows in everything you do
  • You want to have fun with your colleagues and enjoy your work
  • You are uniquely you and will bring your unique perspectives and voice to the table

Who are we?

Restaura is an all-new hospitality Company that focuses on elevating senior living dining through unparalleled hospitality, unapologetically delicious culinary experiences and intuitive, AI-powered technology solutions. We are creating something unseen in our industry, including a culture that provides all Restaura associates, from kitchen staff and servers to corporate team members, with a combined ownership stake of over 30% in the company. At Restaura, everyone is an Owner, where every team member feels valued, is empowered to exceed expectations, and has a personal stake in the company’s success.

Restaura was founded by industry leaders and entrepreneurs who want to completely upend the way senior diving is curated and delivered by bringing elevated quality, concierge-inspired personalization, and culinary variety together with data science for the first time. We are on a Pursuit to change senior living, not just today but as the needs and desire of seniors continue to evolve. Joining Restaura is to be a part of something dynamic, cutting edge, inspiring and impactful with limitless possibility.

We can offer you something almost no one else can – the chance to be an Owner in an organization that will have a profound impact on the lives of our customers and empower employees to participate in our shared success. We are building something truly different, and you can be a part of it!

Key Responsibilities:

Subject Matter Expert (SME)

  • Serve as an SME on all aspects of our HR and payroll systems functionality, HR policies, and procedures.
  • Act as a partner to the business for matters relating to HRIS and payroll.
  • Respond to inquiries from employees, people leaders and business partners with respect to HRIS, benefits and payroll.
  • Provide training, as-needed.

HRIS Management

  • Maintain and accurately maintain our HR systems, data, security profiles and workflows.
  • Support implementations and module expansion and optimization.
  • Act as our liaison with our HRIS vendor partners. Work with them on projects, troubleshooting and in general as-needed.
  • Educate users and practitioners on how to correctly and optimally use our HR systems.
  • Export regular and ad-hoc reports from the HRIS (e.g., headcount, turnover reports).
  • Support systems integrations as it relates to HR systems.
  • UKG experience is a requirement

Payroll & Benefits Administration

  • Process payroll for salaried and hourly employees, including management of our daily pay program for hourly employees.
  • Manage payroll tax registrations and issues with our payroll vendor, UKG.
  • Handle special payroll-related functions, including time-off accruals, benefits deductions, 401(k) deferrals, special payments (bonuses and commissions), merit, corrections/off-cycle payrolls and retroactive calculations.
  • Partner with internal and external teams to troubleshoot and maintain the payroll and timekeeping systems.
  • Conduct occasional payroll and timekeeping audits to ensure the organization is in compliance with internal and external requirements.
  • Process garnishments and Qualified Medical Support Orders.
  • Work with managers to ensure proper pay processes are followed and deadlines are met.
  • Help the business stay on top of minimum wage.
  • Work with benefits vendors to ensure timely and accurate enrollments. Act as liaison with benefits carriers to troubleshoot issues. Intake and resolve employee inquiries.
  • Support benefits billing and payment of invoices.
  • Manage leaves of absence.
  • Manage and audit the timekeeping system for the business as it directly relates to processing payroll.
  • Manage accruals for PTO, vacation, sick, etc.
  • Help the business stay compliant with and administer jurisdictional sick and vacation pay requirements.
  • Provide HRIS administrative support to Talent Acquisition team.
  • Respond to inquiries from Talent Acquisition team and candidates regarding systems and processes.
  • Support acquisitions and onboarding of new clients.

Requirements for a Success Candidate:

  • 3 – 5+ years of experience in HR administration, payroll and/or operations.
  • Understanding and functional knowledge of HR and payroll policies, procedures, and administration.
  • Time spent working as a back-end user, administrator and/or practitioner of HRIS systems – experience with UKG required.
  • Understanding of compliance concerns and implications as it relates to payroll administration, FLSA and jurisdictional requirements.
  • Knowledge of where and how to troubleshoot HR operational compliance considerations.
  • Demonstrated ability to work in a fast-paced, dynamic environment and use executive decision-making to problem-solve with minimal direction.
  • High capacity with strong time management and prioritization skills.
  • Demonstrated ability to deliver consistently and be accountable to deliverables.

FLSA: This role is salaried exempt.

Physical Requirements:

  • Primarily an in-office role with some opportunity for flexibility/remote work.
  • Ability to travel to client or other sites throughout the US up to 30% of the time.
Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Human Resources, Strategy/Planning, and Information Technology
  • Industries
    Hospitality, Hospitals and Health Care, and Food and Beverage Services

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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