HR Operations Specialist

sevenai; United States; On-site; USD 70,000 - 100,000; Full time

Job summary

7AI is seeking its first dedicated HR Operations hire to run the day-to-day employee experience, from onboarding to annual reviews, and to build lightweight systems that scale with us as we grow.

You will own payroll & benefits, manage onboarding end-to-end, run performance reviews, coach managers through everyday people questions, and maintain clean employee records and HR systems. We value fast, correct execution and practical process design.

Qualifications

• Several years of HR operations or generalist experience.
• Hands-on payroll and benefits administration.
• Experience leading onboarding and performance reviews.
• Ability to coach managers and employees on difficult conversations.
• Track record of building lightweight, repeatable processes.
• High standards and a bias for accuracy.

Responsibilities

• Own payroll and benefits administration.
• Own onboarding end-to-end with prepared setup and contacts.
• Run the performance review cycle with timelines and templates.
• Coach managers and employees in everyday people topics.
• Maintain accurate employee records and HR systems.
• Build and improve lightweight HR processes.
• Partner with recruiting on offers, start dates, transitions.
• Assess each employee touchpoint like a customer touchpoint and fix gaps.

Skills

Payroll administration

Benefits administration

Onboarding

Performance reviews

Coaching

HR compliance

Process improvement

People operations

HR generalist

Startup experience

Job description

You'll be the first dedicated HR Operations hire at 7AI. We hold ourselves to a three-star Michelin standard for how customers experience us, and we want employees to get the same care. You'll run the day-to-day of the employee experience, from a new hire's first day to their annual review, and build the lightweight systems that keep it running well as we grow.

What You'll Do

• Own payroll & Benefits administration process and experience for employees.
• Own onboarding end to end, so every new hire arrives to a prepared laptop, a clear first week, and a named point of contact.
• Run the performance review cycle, including timelines, templates, reminders, and follow-through with managers.
• Coach managers and employees through everyday people questions, such as feedback, expectations, and role changes.
• Keep employee records, HR systems, and compliance documentation clean and current.
• Build simple, repeatable processes where none exist yet, and improve the ones that do.
• Partner with the recruiting team on offers, start dates, promotions, and transitions.
• Look at each employee touchpoint the way we look at a customer touchpoint, and fix what falls short.

What We're Looking For

• A few years of HR operations, People operations, or HR generalist experience.
• Hands-on experience administering payroll and benefits.
• Experience running onboarding and performance review cycles.
• Comfort coaching managers and employees, including on difficult conversations.
• A track record of building lightweight processes and making them stick.
• High standards and a bias toward getting things right the first time.

Nice to Have

Experience at an early-stage or high-growth startup.