HR Operations Specialist

Seven AI; Boston (MA); On-site; USD 90,000 - 130,000; Full time

Job summary

Seven AI is seeking its first dedicated HR Operations hire to own the day-to-day employee experience from onboarding to annual reviews. You will build lightweight systems to scale as we grow, and partner with recruiting on offers and transitions.

You'll own payroll and benefits administration, onboarding end-to-end, and the performance review cycle, while coaching managers and employees through everyday people questions and maintaining compliant records.

Qualifications

• A few years of HR operations, People operations, or HR generalist experience.
• Hands-on experience administering payroll and benefits.
• Experience running onboarding and performance review cycles.
• Comfort coaching managers and employees, including on difficult conversations.
• A track record of building lightweight processes and making them stick.
• High standards and a bias toward getting things right the first time.

Responsibilities

• Own payroll & Benefits administration process and experience for employees.
• Own onboarding end to end, so every new hire arrives to a prepared laptop, a clear first week, and a named point of contact.
• Run the performance review cycle, including timelines, templates, reminders, and follow-through with managers.
• Coach managers and employees through everyday people questions, such as feedback, expectations, and role changes.
• Keep employee records, HR systems, and compliance documentation clean and current.
• Build simple, repeatable processes where none exist yet, and improve the ones that do.
• Partner with the recruiting team on offers, start dates, promotions, and transitions.
• Look at each employee touchpoint the way we look at a customer touchpoint, and fix what falls short.

Skills

HR operations

Payroll administration

Onboarding

Performance reviews

Coaching

Process improvement

Cross-functional collaboration

Tools

HRIS systems

Payroll software

Job description

You'll be the first dedicated HR Operations hire at 7AI. We hold ourselves to a three-star Michelin standard for how customers experience us, and we want employees to get the same care. You'll run the day-to-day of the employee experience, from a new hire's first day to their annual review, and build the lightweight systems that keep it running well as we grow.

What You'll Do

• Own payroll & Benefits administration process and experience for employees.

• Own onboarding end to end, so every new hire arrives to a prepared laptop, a clear first week, and a named point of contact.

• Run the performance review cycle, including timelines, templates, reminders, and follow-through with managers.

• Coach managers and employees through everyday people questions, such as feedback, expectations, and role changes.

• Keep employee records, HR systems, and compliance documentation clean and current.

• Build simple, repeatable processes where none exist yet, and improve the ones that do.

• Partner with the recruiting team on offers, start dates, promotions, and transitions.

• Look at each employee touchpoint the way we look at a customer touchpoint, and fix what falls short.

What We're Looking For

• A few years of HR operations, People operations, or HR generalist experience.

• Hands-on experience administering payroll and benefits.

• Experience running onboarding and performance review cycles.

• Comfort coaching managers and employees, including on difficult conversations.

• A track record of building lightweight processes and making them stick.

• High standards and a bias toward getting things right the first time.

Nice to Have

• Experience at an early-stage or high-growth startup.