HR Operations Partner (HR Operations)

Honeybook; United States; Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Open PTO

Equity and retirement plans

Wellness & development budget

Medical insurance for you and family

Hybrid workspace

Parental leave

Job summary

HoneyBook is seeking an HR Operations Manager to own end-to-end People Operations, acting as the subject matter expert across HR programs and systems. You will leverage AI to cut operational drag, turning people data into actionable insights for leaders and shaping core HR processes for a high-growth company.

This role partners with Finance, IT, and Legal to keep payroll and benefits compliant. You will own multi-state unemployment, leave programs, and the rollout of new HR tools, with a strong

Qualifications

• 7+ years of HR operations or People operations experience.
• Deep payroll compliance across states.
• Expertise in benefits, leave, and unemployment programs.

Responsibilities

• Own end-to-end People Operations experience across HR programs and systems.
• Lead design and rollout of benefits, payroll, and immigration processes.
• Implement AI-enabled workflows to reduce manual work.
• Audit data and ensure accuracy of external reporting.
• Partner with Finance, IT, and Legal to drive compliant programs.
• Develop SOPs for core HR processes and scale with the company.

Skills

HR operations

HR systems

Automation/AI workflows

Cross-functional collaboration

Policy guidance

Education

SHRM-CP/SCP, PHR/SPHR or CEBS

Tools

Bob

Ashby

Awardco

Paylocity

Job description

• As our HR Operations Manager, you’ll own that experience end to end. You’ll be the subject matter expert across many HR areas, and you’ll keep a close eye on where our systems and programs work well for employees and the People team, where they don’t, and what to build, fix, or retire
• You’ll also use AI to cut operational drag and turn our people data into clear insights, so leaders can make smarter, faster decisions about the business. At HoneyBook, AI tools and training are available to everyone, so you’ll have the support to turn good ideas into working solutions
• If you want to shape how a whole company experiences its People programs, this is the role
• Own the People Operations experience:
• Be accountable for the end-to-end experience of HR programs and systems, for employees and for the People team
• Use employee questions, service patterns, and data to spot friction and risk, then decide what to improve, simplify, or retire
• Give real-time, expert guidance on benefits, perks, policies, payroll deductions, and leaves of absence. Nuanced questions get a thoughtful, personal answer
• Audit and redesign processes so they work for employees and the teams that support them, and document them in clear SOPs so Core HR work is done consistently and to a high standard
• Shape our systems and build with AI:
• Own our core HR systems (Bob, Ashby, Awardco, Paylocity) as a connected whole. Work with Finance, IT, and other teams to understand what each group needs, research the market, and lead the rollout of new tools when the business calls for them
• Audit data regularly so what we report externally is accurate
• Create agents, Claude skills, and automations that remove manual work and turn people data into insights for business decisions
• Lead our HR Centers of Excellence:
• Design and manage benefits programs, including reporting, auditing, and compliance with state, city, and federal requirements
• Manage multi-state unemployment accounts and leave of absence programs
• Run our perks and auxiliary benefits programs
• Bring deep payroll-law expertise across states, and guide Accounting to keep payroll strictly compliant
• Manage US immigration processes:
• Stay ahead of HR trends, best practices, and changing law so HoneyBook stays compliant
• Support People initiatives and employee lifecycle changes:
• Provide foundational support for company-wide programs, including feedback and compensation cycles, engagement surveys, and our recognition program
• Manage the operational and compliance side of lifecycle changes
• Partner closely with Finance, Accounting, and IT

Benefits

• Open PTO: Take a break, hit reset, and come back refreshed
• Equity: Enjoy equity and retirement plans
• Wellness & development budget: Health mind, health body, and health career - it’s all possible
• Medical insurance: We’ve got you and your family covered - from head to toe
• Hybrid workspace: Get office camaraderie or enjoy the flexibility to work wherever you work best
• Parental leave: Welcome in parenthood with paid leave and quality time to spend with your family

Someone who owns outcomes end to end and doesn’t wait to be assigned the next problemCurious and self-directed, energized by new tools, laws, and better ways of workingBroad HR expertise across benefits, unemployment, leave, payroll, and immigration. Others seek you out for guidanceDeep, practical knowledge of multi-state employment requirements, including strong command of CaliforniaClear, confident communication. You can make a benefits change or a payroll rule simple for anyone, and make a strong case for an investment to leadersA track record of improving HR systems and data, and a high bar for accuracy7+ years of HR operations or People operations experience, with hands‑on depth in benefits, leave, payroll compliance, and HR systemsExperience building automation or AI-enabled workflows that changed how work gets done, using agents, no-code/low-code tools, or integrationsThe ability to plan and deliver projects across multiple quarters, working from goals and direction rather than instructionsSound judgement and discretion with sensitive employee matters, and the credibility to influence partners in Finance, Accounting, IT, and LegalExperience with Bob, Ashby, Awardco, or PaylocityHR certifications (SHRM-CP/SCP, PHR/SPHR, CEBS, or similar)Prior work in a high-growth technology companyExperience with M&A integrations, contractor classification, or global remote workforces