HR Operations & Solutions Analyst

Delmarva Power & Light Co.; Chicago, Philadelphia (IL, Philadelphia County); Hybrid; USD 62,000 - 85,000; Full time

Benefits offered by this job

401(k) match

Medical, dental, vision insurance

Paid time off

Bonus

Job summary

Exelon is seeking an HR Operations Analyst to provide multi-step operational and transactional support to the HR community on day-to-day operations and administration of HR objectives, policies and procedures. Note: This is a hybrid position (in-office with remote flexibility).

Employees are required to be in office at least three days per week (Tuesday, Wednesday, and Thursday). The selected candidate will be based in either our Chicago headquarters or Philadelphia office.

Qualifications

• 4-year degree in Human Resources or related field and a minimum of 2-4 years of HR experience. In lieu of degree, 3-6 years of relevant experience.
• Strong customer service skills, specifically an ability to listen and observe.
• Ability to organize and deliver ongoing operational work.
• Attention to detail in time critical, service- oriented technical environment.
• Demonstrated behavior of accountability.
• Ability to identify, quantify and summarize issues along with potential solutions.
• Excel (particularly formulas, functions and pivot tables), Word, Outlook and PowerPoint experience
• Knowledge of business (Energy Services or Corporate-type background is helpful)

Responsibilities

• Provide transactional support and ownership of employee and organizational changes. Responsible for handing escalations and more complicated, multi-step transactions within HR Solutions.
• Assist on HR operational issues with business unit HR teams and both internal & external stakeholders. Assess and evaluate customer issues and drive to resolution. Provide coaching and mentorship to peers, business leaders, and HR Business Partners (HRBP) to resolve employee and operational issues, when needed.
• Own and support annual & ongoing processes in partnership with HRBP, Talent COE and other internal & external stakeholders.
• Assist HR Technology on evaluating, debugging and implementing potential system changes.
• Conduct routine data and system audits
• Partner's with external vendors on execution of HR's programs and objectives
• Other duties as assigned

Skills

Customer service

Attention to detail

Time management

Excel and PowerPoint

Education

Bachelor's degree in HR or related

Tools

Excel

PowerPoint

Outlook

Word

Job description

Exelon is seeking an HR Operations Analyst to provide multi-step operational and transactional support to the HR community on day-to-day operations and administration of HR objectives, policies and procedures. Note: This is a hybrid position (in-office with remote flexibility).

Employees are required to be in office at least three days per week (Tuesday, Wednesday, and Thursday). The selected candidate will be based in either our Chicago headquarters or Philadelphia office.