Analyst, HR Services (Chicago or Philadelphia)

Transmission & Distribution World; Chicago (IL); Hybrid; USD 62,000 - 85,000; Full time

Benefits offered by this job

Annual salary $61,600–$84,700

Annual bonus 10%

401(k) match and company contribution

Medical, dental and vision insurance

Life and disability insurance

Generous paid time off (vacation, sick

Employee Assistance Program

Tuition reimbursement and wellnessa0/

Referral bonus program

Job summary

Exelon is hiring for an HR Operations role, providing multi-step support to HR and ensuring policy execution across the organization. The position is hybrid, with in-office days and remote flexibility in Chicago or Philadelphia, and relocation is not offered.

Responsibilities include handling employee changes, advising on operational issues, and partnering with HRBP and Talent COE to manage processes; strong Excel and MS Office skills are essential.

Qualifications

• 4-year degree in Human Resources or related field, and 2-4 years HR experience. In lieu of degree, 3-6 years experience.
• Strong customer service skills, ability to listen and observe.
• Ability to organize and deliver ongoing operational work.
• Attention to detail in time-critical, service-oriented technical environment.
• Demonstrated accountability and ability to summarize issues with solutions.
• Proficiency with Excel (formulas, functions, pivot tables) and MS Office.

Responsibilities

• Provide transactional support and ownership of employee and organizational changes; handle escalations and complex transactions (40%).
• Assist HR operations with business unit HR teams and stakeholders; drive issue resolution and coach peers (20%).
• Own and support annual and ongoing processes in partnership with HRBP and Talent COE (10%).
• Assist HR Technology with evaluating and implementing potential system changes (10%).
• Conduct routine data and system audits (10%).
• Collaborate with external vendors on HR programs and objectives (5%).
• Other duties as assigned (5%).

Skills

Excel (formulas, functions & pivot)

Word

Outlook

PowerPoint

Customer service

Attention to detail

Time management

Education

Bachelor's degree in Human Resources or related field

Tools

ServiceNow

ePeople HRS Systems

Microsoft Office Suite

Job description

Exelon is helping build a more affordable, reliable energy future for the communities we serve. We're looking for people who are ready to make a difference and work together to deliver the energy our customers count on every day.As a Fortune 200 company and one of the nation's largest utility companies, we have more than 20,000 colleagues who serve nearly 11 million customers through six fully regulated utilities - Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).Exelon is built by people who put safety first, work together to solve problems and show up every day for our customers and communities. We believe strong teams are built on trust, respect and a shared commitment to high-performance culture. And our commitment to employees includes creating an environment where people can grow, develop new skills and build thriving careers.We know this work isn't easy. That's why we offer competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career. No matter your role, you will be part of a team that is committed to making a difference, improving how we work and delivering for the people who depend on us. Are you on for the challenge?

Provides multi-step operational and transactional support to the HR community on day-to-day operations and administration of HR objectives, policies and procedures. Responsible for implementing, executing, and owning Exelon's policies and programs independently and in a time-sensitive environment. Responsibilities include regular interfacing with internal and external stakeholders at various levels in the organization.

Note: This is a hybrid position (in-office with remote flexibility). Employees are required to be in office at least three days per week (Tuesday, Wednesday, and Thursday).

The selected candidate will be based in either our Chicago headquarters or Philadelphia office. Please note that relocation assistance is not available.

Primary Duties

• Provide transactional support and ownership of employee and organizational changes. Responsible for handing escalations and more complicated, multi-step transactions within HR Solutions. (40%)
• Assist on HR operational issues with business unit HR teams and both internal & external stakeholders. Assess and evaluate customer issues and drive to resolution. Provide coaching and mentorship to peers, business leaders, and HR Business Partners (HRBP) to resolve employee and operational issues, when needed. (20%)
• Own and support annual & ongoing processes in partnership with HRBP, Talent COE and other internal & external stakeholders. (10%)
• Assist HR Technology on evaluating, debugging and implementing potential system changes. (10%)
• Conduct routine data and system audits (10%)
• Partner's with external vendors on execution of HR's programs and objectives (5%)
• Other duties as assigned (5%)

Job Scope

• Interact with stakeholders including employees at all levels of the organization, HR Business Partners, and external vendors & service providers.
• Works under direct supervision of HR Solutions management.

Minimum Qualifications

• 4-year degree in Human Resources or related field and a minimum of 2-4 years of HR experience. In lieu of degree, 3-6 years of relevant experience.
• Strong customer service skills, specifically an ability to listen and observe.
• Ability to organize and deliver ongoing operational work.
• Attention to detail in time critical, service- oriented technical environment.
• Demonstrated behavior of accountability.
• Ability to identify, quantify and summarize issues along with potential solutions.
• Excel (particularly formulas, functions and pivot tables), Word, Outlook and PowerPoint experience
• Knowledge of business (Energy Services or Corporate-type background is helpful)

Preferred Qualifications

• Knowledge of federal, state, and local employment laws and regulations, including knowledge of EEO, ADA and FMLA.
• Experience and knowledge of Exelon's polices and programs.
• ServiceNow experience is a plus, as is experience with ePeople HRS Systems.
• Strong Microsoft Office experience, including Excel and PowerPoint.

Benefits

• Annual salary will vary based on a candidate’s skills, qualifications, experience, and other factors: $61,600.00/Yr. – $84,700.00/Yr.
• Annual Bonus for eligible positions: 10%
• 401(k) match and annual company contribution
• Medical, dental and vision insurance
• Life and disability insurance
• Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
• Employee Assistance Program and resources for mental and emotional support
• Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
• Referral bonus program
• And much more

Note: Exelon-sponsored compensation and benefit programs may vary or not apply based on length of service, job grade, job classification or represented status. Eligibility will be determined by the written plan or program documents.

Who We Are

We're powering a cleaner, brighter future. Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient. We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco). In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career. Are you in?