HR Operations & Recruiting Specialist

Ideal Market; Metairie (LA); On-site; USD 45,000 - 65,000; Full time

Job summary

Ideal Market in Metairie, LA seeks an HR Administrator to deliver day-to-day HR operations, records management, and compliance support. You will handle onboarding, offboarding, benefits administration, HRIS maintenance and staff inquiries while collaborating with managers to ensure accurate HR services.

The role covers recruiting, employee relations, reporting and analytics, and vendor coordination. A background in HR systems (Paychex) and multi-tasking in a fast-paced environment is required;

Qualifications

• Associate degree in HR or related field required.
• Minimum three (3) years HR experience including full-cycle recruiting.
• Hands-on with HRIS and payroll systems (Paychex preferred).
• Experience with Excel and reporting.
• Bilingual English/Spanish preferred.

Responsibilities

• Maintain accurate employee records in the HRIS and personnel files; perform regular audits to ensure data integrity.
• Manage I-9 verification, document retention and confidentiality protocols; assist with annual file audits.
• Maintain and update org charts, headcount spreadsheets and other tracking databases.
• Post job openings, screen resumes, conduct screening calls, schedule interviews and assist in interview processes.
• Perform medium-to-high volume full-cycle recruitment: sourcing, behavioral interviewing, candidate evaluation and selection support.
• Gather applicant information, contact references, communicate hiring status to candidates, and administer hiring paperwork.
• Create and maintain applicant tracking and job opening tracking databases; represent the organization at career fairs and recruitment events when needed.
• Administer new hire paperwork, benefits elections and new-hire packet distribution; orient new employees and introduce them to staff.
• Coordinate IT/facilities setup, equipment issuance and first-week logistics.
• Assist with exit interviews; document and summarize exit feedback for People leads and update turnover tracking.
• Coordinate benefits enrollments/changes with vendors and counsel employees on benefits questions.
• Administer leaves of absence intake (FMLA, parental, medical), maintain confidential documentation and coordinate return-to-work steps.
• Monitor and document workplace incidents and escalate/report to internal claims contact and workers' compensation carrier (LUBA) as required.
• Provide front-line employee support and customer service: answer employee questions, triage issues and elevate as needed.
• Support performance appraisal administration and recordkeeping; assist managers with performance-related processes.
• Provide administrative support for training and development programs (scheduling, enrollment and recordkeeping) but not instructional ownership.
• Produce recurring and ad-hoc HR reports (headcount, turnover, training completion, compliance, absence) and maintain dashboards.
• Monitor HR metrics, identify trends and recommend process improvements.
• Draft and maintain SOPs, templates and employee communications for HR operations.
• Maintain relationships with HR vendors (payroll, benefits brokers, workers' comp) and track invoices and service levels.
• Maintain HR systems and tracking databases; update and enter data to keep systems current.

Skills

HRIS & payroll systems

Recruiting & staffing

Onboarding & offboarding

Reporting & analytics

Vendor coordination

Education

Associate degree in HR or related field

Bachelor's degree preferred

Tools

Paychex / Paychex Flex

ATS / recruiting tools

Excel (pivot tables)

Google Workspace / MS Office

Job description

Ideal Market in Metairie, LA seeks an HR Administrator to deliver day-to-day HR operations, records management, and compliance support. You will handle onboarding, offboarding, benefits administration, HRIS maintenance and staff inquiries while collaborating with managers to ensure accurate HR services.

The role covers recruiting, employee relations, reporting and analytics, and vendor coordination. A background in HR systems (Paychex) and multi-tasking in a fast-paced environment is required;