HR Operations & Onboarding Concierge

University of Michigan Health-West; Wyoming (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

University of Michigan Health-West is seeking an HR Operations Assistant (HR Front Desk) to support the HR department with administrative, coordination and onboarding tasks. This on-site role operates in the UM Health-West Professional building located at 2122 Health Dr., Wyoming, MI.

You will greet visitors, assist with new hire onboarding, maintain employee records, and back up the benefits team. Strong communication and multi-tasking are essential.

Qualifications

• Associates degree in business, human resources or closely related field. Bachelor’s Degree (or pursuing) highly preferred.
• Two (2) years of experience in human resources, business office and/or administration and 2 years of customer service experience. Human Resources experience highly preferred.
• Strong interpersonal communication/customer service skill.
• Strong computer skills including: word, excel, and powerpoint
• High degree of analytical ability, organizational skills and ability to multi-task.

Responsibilities

• Maintains a general HR knowledge base in order to effectively respond to general HR, employment, policy, procedure and benefit questions.
• Schedules and meets with new hires to collect required documentation and ensure an efficient new hire onboarding process.
• Assists with the coordination of the electronic employee file system through the efficient scanning, uploading, and indexing of personnel files.
• Provides backup for the benefits department to ensure staff benefit questions, inquiries and documents are reviewed and processed in a time effective manner.
• Responds to calls and answers, screens, prioritizes, redirects and routes to the appropriate HR personnel as necessary.
• Greets all visitors including, employees, managers, and outside customers to determine their needs in order to appropriately assist them and ensure the highest level of customer service.
• Monitors, inventories and places purchase orders for office and other required supplies to ensure par levels are maintained in a cost effective manner.
• Opens, reviews, prioritizes and distributes interoffice and external mail.
• Performs other miscellaneous duties and projects as assigned by HR leadership.

Skills

Interpersonal communication

Customer service

Microsoft Office

Education

Associate degree in business/HR or related field

Bachelor’s degree (or pursuing) preferred

Tools

Word

Excel

PowerPoint

Job description

University of Michigan Health-West is seeking an HR Operations Assistant (HR Front Desk) to support the HR department with administrative, coordination and onboarding tasks. This on-site role operates in the UM Health-West Professional building located at 2122 Health Dr., Wyoming, MI.

You will greet visitors, assist with new hire onboarding, maintain employee records, and back up the benefits team. Strong communication and multi-tasking are essential.