HR Operations Manager

The AI Landscape; United States; Remote; USD 120,000 - 160,000; Full time

Benefits offered by this job

Equity

Remote-friendly setup

Professional development budget

LLM credits and tooling

Job summary

CrewAI is hiring its first HR Operations Manager to own the systems, processes and policies behind hiring, paying, supporting and growing its people. The role is fully remote within the United States and collaborates with leadership, finance and legal to build scalable HR infrastructure.

You will manage HRIS like Rippling, Gusto, BambooHR or Workday, coordinate payroll and benefits, and drive onboarding/offboarding, compliance and reporting for a distributed global team.

Qualifications

• 4+ years of HR operations experience, preferably at a fast-growing startup.
• Hands-on ownership of an HRIS (Rippling, Gusto, BambooHR or Workday) including payroll and benefits administration.
• Knowledge of US employment law and multi-state compliance, with vision for when to involve legal counsel.
• Lean toward scalable systems while knowing when a quick manual fix is appropriate.
• Ability to handle sensitive data with discretion and communicate clearly in writing and speech.

Responsibilities

• Own HR operations end to end, including HRIS administration, employee records, payroll coordination and benefits for a distributed team.
• Design and run onboarding and offboarding processes, with a strong 30-day plan and compliant exits.
• Develop, maintain and update HR policies and handbook content; manage leave-of-absence processes.
• Ensure compliance with federal, state, and local employment laws as the company grows.
• Collaborate with Finance on payroll accuracy and benefits invoicing; partner with hiring managers on the employee journey from offer to exit.
• Create people reporting and metrics on headcount, attrition, onboarding time and benefits usage.
• Identify manual, error-prone HR processes and implement improvements via automation or tooling.

Skills

HR operations

HRIS management

Compliance knowledge

Data privacy

Cross-functional collaboration

Tools

Rippling

Gusto

BambooHR

Workday

Looker

Tableau

Job description

# HR Operations ManagerCrewAIUnited States Full-timeApply For This Role →Posted on October 28, 2026CrewAI is hiring its first HR Operations Manager to own the systems, processes and policies behind hiring, paying, supporting and growing its people. The role works closely with leadership, hiring managers, finance and legal, and the focus is building clean HR infrastructure that scales, not just keeping existing processes running. This is a full-time, remote role based in the United States.## What you will do* Own HR operations end to end, from HRIS administration and employee records to payroll coordination and benefits for a distributed global team.* Design and run onboarding and offboarding, including a strong first 30 days for new hires and compliant exits.* Build and maintain HR policies, handbook content and leave-of-absence processes.* Keep the company compliant with federal, state and local employment law as it grows.* Work with Finance on payroll accuracy, benefits invoicing and headcount reporting, and with hiring managers on a smooth employee journey from offer to exit.* Build people reporting and metrics covering headcount, attrition, time to onboard and benefits use.* Find manual, error-prone HR processes and fix them with better process, tooling or automation.## You may be a fit if you* Have 4 or more years of HR operations experience, ideally at a fast-growing startup where you built processes rather than only running them.* Have hands-on ownership of an HRIS such as Rippling, Gusto, BambooHR or Workday, plus payroll and benefits administration.* Know US employment law and multi-state compliance, including when to bring in legal counsel.* Lean toward scalable systems while knowing when a quick manual fix is the right call.* Handle sensitive data with care and communicate clearly in writing and in person.* Are comfortable with ambiguity and building an HR operations function with limited direction.## Bonus points if you* Have built HR operations while a company scaled from around 20 to more than 100 people.* Have worked with international employment, EOR platforms, contractor compliance or global payroll.* Have worked in a technical, engineering-heavy or AI/ML organization.* Have used people analytics tools or dashboards such as Looker or Tableau.The role offers a competitive salary and equity, a remote-friendly setup, a professional development budget, and access to LLM credits and modern tooling.### Role OverviewCategoryPeople and CultureCountryUnited StatesSpecific LocationUnited StatesWork TypeFull-time