HR Operations Lead — Remote-Friendly, Impact & Playbook

Energy Innovation Corp; Carson City (NV); Hybrid; USD 93,000 - 132,000; Full time

Job summary

IBM is seeking an HR Coordinator in Carson City, NV to own payroll and FMLA administration with a hands-on, self-starter mindset.

You will trace patterns, pull the NV field team's reality into planning, and drive improvements that move leadership metrics. This remote-friendly role emphasizes collaboration, mentorship, and a customer-focused service mindset to support a growing organization.

Qualifications

• Hands-on Payroll Administration experience, ideally paired with FMLA Administration.
• An eye for mentoring detail that separates fine from finished.
• A track record of bias-to-action delivery in a contract structure.
• FMLA Administration fundamentals plus Workforce Planning polish.
• Customer-focused outlook with strong interpersonal skills.

Responsibilities

• Trace a complaint pattern to the process that breeds it.
• Pull the NV field team's reality into the planning room.
• Find the lever that moves the metrics leadership cares about.
• Find the friction in the Carson City customer journey and bill it back to a fix.
• Find the $93,000 - $132,000 of value hiding in a process everyone tolerates.
• Lead due diligence on acquisition and investment opportunities.
• Author the playbook so the next HR Coordinator doesn't start from a blank page.

Skills

Payroll Admin

FMLA Admin

Bias to action

Interpersonal skills

Customer focus

Job description

IBM is seeking an HR Coordinator in Carson City, NV to own payroll and FMLA administration with a hands-on, self-starter mindset.

You will trace patterns, pull the NV field team's reality into planning, and drive improvements that move leadership metrics. This remote-friendly role emphasizes collaboration, mentorship, and a customer-focused service mindset to support a growing organization.