HR Operations Lead, People & Systems

Oneida Health; City of Oneida (NY); On-site; USD 95,000 - 125,000; Full time

Job summary

Oneida Health is seeking an experienced Manager of HR Operations to lead our HR team and keep HR processes running smoothly. You will partner with department leaders to shape employee experiences from onboarding to milestones and beyond.

This role emphasizes problem-solving, relationship-building, and confidentiality in a mission-driven environment, with opportunities to influence talent strategy and workforce planning.

Qualifications

• Bachelor's degree or equivalent in business, HR, or related field.
• At least 3 years of progressively responsible HR experience; HR operations and HRIS experience a plus.
• PHR, SPHR, SHRM-CP, or SHRM-SCP certification preferred.
• Excellent communication, interpersonal, and conflict-resolution skills.
• Strong organization, attention to detail, and ability to juggle multiple priorities.
• Working knowledge of employment laws and HR best practices.
• Strong HRIS skills and proficiency with Microsoft Office.
• Integrity, sound judgment, and a deep respect for confidentiality.

Responsibilities

• Manage the daily workflow and operations of a dedicated, collaborative HR team.
• Serve as a trusted partner to department heads and managers on workforce needs, policies, and HR matters.
• Manage and approve staff evaluations and assessments.
• Partner with the Vice President, Human Resources to bring our people and talent strategy to life.
• Support recruitment, onboarding, and a warm welcome for every new team member.
• Guide performance management and employee relations, escalating sensitive matters to the VP of HR.
• Review performance and conduct concerns and recommend appropriate next steps, including separations, to the VP of HR.
• Be in charge of our HRIS, from system administration and data integrity to reporting and user support.
• Train staff on management and supervisory programs that help our leaders grow.
• Track HR metrics, share insights, and champion ideas that make our processes better.
• Help keep our practices compliant with employment laws, policies, and recordkeeping requirements.

Skills

Communication

Interpersonal skills

Conflict resolution

Organizational skills

Attention to detail

Confidentiality

Microsoft Office proficiency

Education

Bachelor's degree in business administration or HR

PHR/SPHR/SHRM-CP/SHRM-SCP certification preferred

Tools

HRIS

Microsoft Office

Job description

Oneida Health is seeking an experienced Manager of HR Operations to lead our HR team and keep HR processes running smoothly. You will partner with department leaders to shape employee experiences from onboarding to milestones and beyond.

This role emphasizes problem-solving, relationship-building, and confidentiality in a mission-driven environment, with opportunities to influence talent strategy and workforce planning.