HR Operations Intern: Data & Process Support (Hybrid)

IDEMIA Public Security; Reston (VA); Hybrid; USD 23,000 - 32,000; Full time

Job summary

IDEMIA Public Security in Reston, VA is seeking a motivated HR Operations Intern to support HR technology initiatives, data management, and process improvements. You will gain hands-on experience with enterprise HR systems and collaborate with the HR Operations team.

You will assist with testing, documenting results, maintaining trackers, and supporting chatbot initiatives, dashboards, and reporting to enhance the employee experience in a hybrid work setup.

Qualifications

• Must be enrolled as a Junior or Senior in a college program.
• Strong verbal and written communication; ability to handle confidential information.
• Excellent organizational skills with attention to detail.
• Proficiency in MS Office and HR software.

Responsibilities

• Assist with testing HR system enhancements, workflow changes, and configuration updates.
• Document testing results, track issues, and help maintain project and enhancement trackers.
• Support HR chatbot initiatives by reviewing content, validating responses, testing user scenarios, and identifying knowledge gaps.
• Analyze chatbot usage trends and help prepare dashboard summaries and presentation materials.
• Create and maintain spreadsheets, reports, and trackers using Microsoft Excel and related tools.
• Assist with process improvement projects aimed at increasing efficiency and improving the employee experience.
• Participate in special projects involving HR technology, automation, reporting, and employee experience improvements.
• Provide general administrative support to the HR Operations team as assigned.

Skills

Communication

Organization

Teamwork

Problem Solving

Confidentiality

Multi-tasking

Tools

Microsoft Office Suite

HR management software

Job description

IDEMIA Public Security in Reston, VA is seeking a motivated HR Operations Intern to support HR technology initiatives, data management, and process improvements. You will gain hands-on experience with enterprise HR systems and collaborate with the HR Operations team.

You will assist with testing, documenting results, maintaining trackers, and supporting chatbot initiatives, dashboards, and reporting to enhance the employee experience in a hybrid work setup.