Hybrid Operations & Leadership Intern — Dashboards

IDEMIA Public Security; Reston (VA); Hybrid; USD 23,000 - 32,000; Full time

Job summary

IDEMIA Public Security in Reston, VA is seeking a candidate to support deployment tracking, dashboard creation, and contract lifecycle management across Field Service, Logistics, and Sales teams.

You will reconcile CRM data with signed contracts, document key processes, and own a capstone project to present findings to leadership. The role is hybrid with travel to the office; US hourly rate applies.

Responsibilities

• Review deployment tracker and follow orders from purchase order through shipment, installation, state connectivity testing, training, and customer sign-off, and work with Field Service, Logistics, and Finance to flag anything that's slipping.
• Build and refresh weekly dashboards for program and sales leadership. They'll cover backlog, install schedules, milestone billing, and cycle times.
• Track contracts, maintenance agreements, and warranties, and flag upcoming renewals early enough for Sales to act.
• Reconcile CRM data against signed contracts and POs so the forecast reflects reality. Help document and improve core processes, like the sales-to-delivery handoff and project kickoff templates.
• Own a capstone project and present your findings to leadership. For example, you might map our installed base to find sites due for a hardware refresh, or analyze what slows deployments down.

Job description

IDEMIA Public Security in Reston, VA is seeking a candidate to support deployment tracking, dashboard creation, and contract lifecycle management across Field Service, Logistics, and Sales teams.

You will reconcile CRM data with signed contracts, document key processes, and own a capstone project to present findings to leadership. The role is hybrid with travel to the office; US hourly rate applies.