HR Operations & Benefits Manager

Cellebrite; Washington (District of Columbia); Hybrid; USD 95,000 - 125,000; Full time

Job summary

Cellebrite in Washington, DC seeks an experienced HR Operations & Benefits Manager to own US benefits programs, HRIS data integrity, and AI-driven workflow improvements.

You will partner with vendors, brokers, and HR teams to administer benefits, ensure regulatory compliance, and drive efficiency through automation and analytics. This role emphasizes data accuracy, security, and scalable processes across open enrollment, life events, and terminations.

Qualifications

• Experience administering US employee benefits programs across medical, dental, vision, and retirement plans.
• Strong understanding of ACA/ERISA compliance and benefits reporting.
• Proven ability to manage HR data within an HRIS and ensure data integrity.
• Experience with AI-powered HR tools to streamline workflows.
• Excellent stakeholder management with vendors, brokers, and internal teams.

Responsibilities

• Administer US employee benefits programs and open enrollment.
• Manage new hire enrollments, life events, and terminations.
• Serve as primary benefits contact for inquiries and issues.
• Reconcile benefits invoices and ensure accurate vendor billing.
• Ensure compliance with ACA, ERISA, HIPAA, COBRA, and relevant laws.
• Leverage AI tools to improve reporting and employee self-service.

Skills

HR operations

Benefits administration

HRIS data management

AI tools usage

Tools

HiBob

Job description

About Cellebrite:

Cellebrite’s (Nasdaq: CLBT) mission is to enable its global customers to protect and save lives by enhancing digital investigations and intelligence gathering to accelerate justice in communities around the world. Cellebrite’s AI-powered Digital Investigation Platform enables customers to lawfully access, collect, analyze and share digital evidence in legally sanctioned investigations while preserving data privacy. Thousands of public safety organizations, intelligence agencies and businesses rely on Cellebrite’s digital forensic and investigative solutions—available via cloud, on-premises and hybrid deployments—to close cases faster and safeguard communities. To learn more, visit us at www.cellebrite.com, https://investors.cellebrite.com/investors and find us on social media @Cellebrite.

About the Role:

We are seeking an experienced HR Operations & Benefits Manager to lead the maintenance, integrity, the continuous improvement of our HR data and operational processes, and manage and administer employee benefits programs. This role serves as the primary point of contact for benefits-related questions, ensures compliance with federal and state regulations, and partners closely with vendors, brokers, and internal HR teams to deliver a seamless benefits experience for employees. This role owns HRIS data management and US benefits administration, while also driving efficiency through AI-powered HR tools. The ideal candidate combines strong HR operations expertise with hands‑on experience using AI tools to streamline workflows and brings familiarity with HiBob as a plus.

Key Responsibilities:

• Administer all US employee benefits programs, including medical, dental, vision, life/AD&D, disability, 401(k)/retirement plans, FSA/HSA, and voluntary benefits.
• Manage the annual open enrollment process, including system setup, employee communications, and vendor coordination.
• Process new hire enrollments, qualifying life events, and benefits terminations accurately and within required timelines.
• Serve as the primary contact for employee benefits inquiries, resolving issues related to eligibility, claims, and enrollment.
• Reconcile monthly benefits invoices and ensure accurate billing from carriers and vendors.
• Ensure compliance with ACA, ERISA, HIPAA, COBRA, FMLA, and other applicable federal/state regulations.
• Prepare and file required compliance documents (e.g., 5500s, ACA reporting, Summary Plan Descriptions).
• Maintain accurate employee data within the HRIS, ensuring data integrity, security, and compliance with company policy.
• Manage the employee lifecycle process (new hires, transfers, promotions, terminations) within HR systems.
• Own the administration of US benefits programs, including open enrollment, new hire enrollments, qualifying life events, and terminations.
• Reconcile benefits data between the HRIS and insurance carriers/vendors.
• Leverage AI tools (e.g., generative AI, HR chatbots, automation platforms) to streamline HR operations, improve reporting, and enhance employee self-service.
• Identify opportunities to automate manual HR processes and drive operational efficiency.
• Generate, audit, and analyze HR reports and dashboards to ensure data accuracy and support decision‑making.
• Serve as a point of contact for employee inquiries regarding HR data, benefits, and system access.
• Partner with Payroll, Benefits, IT, and People teams to resolve data discrepancies and improve cross‑functional processes.
• Ensure compliance with federal and state regulations (ACA, ERISA, FMLA, COBRA, etc.).
• Develop and maintain documentation of HR operational procedures and best practices.
• Maintain confidentiality of sensitive employee information.