HR Manager — Luxury Hotel Pre-Opening NYC

Viceroy Hotels and Resorts; New York (NY); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term and long-term disability

401(k) Retirement Plan with employer-m

Paid holidays

Paid vacation

Paid sick leave

Colleague assistance program (EAP)

Educational opportunities / Tuition_re

Paid jury duty leave

Personal leave

Medical leave

Military leave

Job summary

Viceroy Hotels & Resorts is preparing to open Viceroy Park Avenue in NYC and seeks a hands-on HR professional to join the pre-opening team. You will help establish culture, service standards, and operational excellence from day one, coordinating benefits, payroll, training, and recruitment across properties.

The role emphasizes confidentiality, strong communication, and the ability to manage multiple HR tasks in a fast-paced hospitality environment.

Qualifications

• 1+ year of progressive Human Resources experience in a hotel or related industry.
• Supervisory responsibility preferred.
• College course work in related field helpful.
• High school diploma or equivalent required.
• Long hours sometimes required.
• Maintain a warm and friendly demeanor at all times.
• Effective communication with colleagues and guests at all levels.
• Must maintain confidentiality of information.

Responsibilities

• Administer insurance benefits, calculate billing totals and enrollment forms.
• Assist with planning and coordinating HR strategies per corporate guidelines.
• Provide guidance to managers on colleague issues and counseling.
• Support recruitment and onboarding across properties.
• Ensure compliance with HR policies, laws, and company standards.
• Assist in training program development and delivery.
• Maintain relationships and confidentiality across teams.
• Support payroll, benefits, leave administration, and HRIS processes.
• Audit and monitor leave, workers’ compensation, and wage surveys.

Skills

HR experience hotel industry

Supervisory experience

Communication skills

Confidentiality

Education

High school diploma or equivalent

College coursework in related field

Job description

Viceroy Hotels & Resorts is preparing to open Viceroy Park Avenue in NYC and seeks a hands-on HR professional to join the pre-opening team. You will help establish culture, service standards, and operational excellence from day one, coordinating benefits, payroll, training, and recruitment across properties.

The role emphasizes confidentiality, strong communication, and the ability to manage multiple HR tasks in a fast-paced hospitality environment.