HR Implementation & Onboarding Specialist

CBIZ; Roanoke (VA); On-site; USD 40,000 - 54,000; Full time

Job summary

CBIZ is seeking a client onboarding support specialist to help new clients onboard and adopt CBIZ HCM services. You will collaborate with internal teams to tailor client configurations, migrate data from legacy systems, and ensure accuracy through internal controls.

Training clients on software will be a key responsibility, with proactive monitoring for issues and trends. The role requires strong communication, attention to detail, and the ability to work both independently and in a team, with

Qualifications

• High school diploma or GED required; bachelor’s degree preferred.
• At least 3 years in industry or related field.
• Detail-oriented with strong written and verbal communication.
• Proficient with applicable technology and tools.
• Able to work independently and in a team, with travel as needed.

Responsibilities

• Support clients during their onboarding under supervision.
• Understand and address client requirements with internal partners.
• Configure requirements for new client set-up.
• Migrate client data from legacy systems.
• Ensure controls and procedures are followed for accuracy.
• Train clients on software and services.
• Monitor clients for issues with senior guidance.
• Identify client trends and potential problems.

Skills

Attention to detail

Communication skills

Customer relations

Team player

Technology proficiency

Independent worker

Travel willingness

Education

High School Diploma or GED

Bachelor's degree preferred

Job description

CBIZ is seeking a client onboarding support specialist to help new clients onboard and adopt CBIZ HCM services. You will collaborate with internal teams to tailor client configurations, migrate data from legacy systems, and ensure accuracy through internal controls.

Training clients on software will be a key responsibility, with proactive monitoring for issues and trends. The role requires strong communication, attention to detail, and the ability to work both independently and in a team, with