Payroll Implementation Specialist | HCM

CBIZ; Roanoke (VA); On-site; USD 60,000 - 85,000; Full time

Job summary

CBIZ’s HCM/HCA division delivers payroll and HR solutions to help organizations attract, retain, and optimize talent. The Payroll Implementation Specialist will lead new client engagements through discovery, build, testing, training, and go-live, coordinating with peers across modules.

The role involves scheduling video calls, recapping communications, configuring the application, and ensuring accurate data migration.

Qualifications

• Bachelor’s degree required with experience in HR/Payroll systems.
• Experience implementing HCM/Payroll solutions and ability to analyze business processes.
• Strong communication and client-facing skills.

Responsibilities

• Lead client through discovery, build, testing, training, and go-live.
• Schedule and lead video conferences, recap calls, and manage emails.
• Configure payroll application and migrate data.
• Perform data cleansing and ensure accuracy of payroll data.
• Collaborate with other implementation consultants on multiple projects.
• Provide training to clients and ensure successful go-live.
• Travel as needed to meet client needs.
• Maintain project documentation and internal controls.

Skills

Attention to detail

Communication skills

Project coordination

Customer service

Teamwork

Education

Bachelor’s degree

Tools

UKG Workforce Ready

Job description

CBIZ’s Human Capital Management (HCM/HCA) division provides comprehensive workforce and HR solutions designed to help organizations attract, retain, and optimize their talent. The team partners with clients across areas such as payroll, benefits administration, HR technology, compliance, and workforce strategy, delivering scalable solutions that support business growth. By combining consultative expertise with technology-enabled services, CBIZ HCM helps clients streamline operations, enhance the employee experience, and drive long-term organizational performance.

Job Description

The Payroll Implementation Specialist works with brand new clients to Centrally HR, our version of UKG Ready. They will lead each client through discovery, build, testing, training and go-live. They will work together with peers on the other modules we offer while project managing multiple clients at a time. A typical day will involve scheduling and leading video conferencing calls, recapping calls with emails, organizing your projects, configuring the application, responding to emails, and reconciling the data imported.

Essential Functions And Primary Duties

• Assist internal and external clients with requests and problems in a timely manner
• Conduct client and internal training
• Consult with clients to deliver a comprehensive solution
• Analyze existing systems, interface requirements, and business processes
• Perform implementation activities and tasks related to configuration of payroll systems
• Prepare and cleanse payroll data prior to migration between systems
• Assist with information gathering, setting up clients, enrolling employees, and loading historical information in platform
• Collaborate with other implementation consultants on simultaneous customer projects
• Help process the first few payroll periods to ensure all transactions are processed accurately
• Input data into software within required deadlines accurately
• Record necessary changes/updates as appropriate
• Ensure all internal controls and procedures are followed for accuracy
• Additional responsibilities as assigned

Preferred Qualifications

• Bachelor’s degree
• Experience installing, configuring, and implementing HCM/Benefits Systems and/or Payroll
• Project management experience
• Practical knowledge of payroll
• Preference for candidate with prior experience in HRIS or Human Capital Management software
• Experience with UKG Workforce Ready was a plus

Minimum Qualifications

• High School Diploma or GED required
• 3 to 5 years of experience in the industry or field
• Acute detail and accuracy skills
• Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally
• Excellent customer relation skills
• Proficient use of applicable technology
• Ability to work in a team environment as well as independently
• Ability to prioritize multiple responsibilities and pay close attention to detail on many, varied tasks
• Travel based on client and business needs

About Us

CBIZ, Inc. (NYSE: CBZ) is a leading professional services advisor to middle-market businesses nationwide. With industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers actionable insights to help clients anticipate what is next and discover new ways to accelerate growth. CBIZ has more than 9,500 team members across 23 major markets coast to coast.

CBIZ strives to be our team members' employer of choice by creating an environment where team members are appreciated, recognized for their contributions, and provided with opportunities to grow, both personally and professionally, throughout their careers.

Together, CBIZ and CBIZ CPAs are ranked as one of the top providers of accounting services in the United States. CBIZ CPAs is an independent CPA firm that provides audit, review and attest services, while CBIZ provides business consulting, tax and financial services. In certain jurisdictions, CBIZ CPAs operates under its previous name, Mayer Hoffman McCann P.C.