Client Success & HCM Systems Account Manager

CBIZ; Roanoke (VA); On-site; USD 50,000 - 70,000; Full time

Job summary

CBIZ is seeking a Client Success Account Manager in Roanoke, Virginia to provide exceptional client service for the Centrally HR product. This role involves assisting clients with system navigation, troubleshooting, and ensuring smooth operation of software solutions.

The ideal candidate will have strong communication skills, customer service experience, and preferably a Bachelor's Degree. The position requires managing accounts, technical support, and regular system audits to maintain compliance and data integrity.

Qualifications

• Minimum 1-2 years of payroll experience.
• Experience with UKG Ready Talent is a plus.
• Previous experience in a client service or system integration environment.

Responsibilities

• Manage day-to-day services for assigned accounts.
• Assist with account management and technical support.
• Ensure data integrity and compliance through system audits.

Skills

Communication skills

Customer service

HR processes knowledge

Education

Bachelor's Degree

Job description

CBIZ is seeking a Client Success Account Manager in Roanoke, Virginia to provide exceptional client service for the Centrally HR product. This role involves assisting clients with system navigation, troubleshooting, and ensuring smooth operation of software solutions.

The ideal candidate will have strong communication skills, customer service experience, and preferably a Bachelor's Degree. The position requires managing accounts, technical support, and regular system audits to maintain compliance and data integrity.