HR Help Desk Specialist – Payroll, Benefits & Leave

UnityPoint Health; United States; Remote; USD 42,000 - 60,000; Full time

Benefits offered by this job

PTO

Parental leave

401(k) matching

Health/dental insurance

Job summary

UnityPoint Health in the United States is seeking an HR Assistant to join our team. You will respond to tier 1 HR inquiries by phone and manage cases, and help resolve issues related to policy, payroll, benefits, leaves, and HRIS. A collaborative, service‑driven mindset is essential.

The role requires an Associate degree or equivalent, with 1–2 years of customer service or HR experience preferred. We offer competitive benefits and a culture of belonging across our communities.

Qualifications

• Associate's degree or equivalent work experience is required.
• Two years of customer service or HR experience preferred.

Responsibilities

• Respond to tier 1 HR inquiries via phone and case management.
• Resolve issues on policy, payroll, benefits, leaves, and HRIS.

Skills

Customer service experience

HR terminology

Education

Associate degree or equivalent

Tools

HRIS

Job description

UnityPoint Health in the United States is seeking an HR Assistant to join our team. You will respond to tier 1 HR inquiries by phone and manage cases, and help resolve issues related to policy, payroll, benefits, leaves, and HRIS. A collaborative, service‑driven mindset is essential.

The role requires an Associate degree or equivalent, with 1–2 years of customer service or HR experience preferred. We offer competitive benefits and a culture of belonging across our communities.