HR Shared Services Representative (Fully Remote)

UnityPoint Health; United States; Remote; USD 42,000 - 60,000; Full time

Benefits offered by this job

PTO

Parental leave

401(k) matching

Health/dental insurance

Job summary

UnityPoint Health in the United States is seeking an HR Assistant to join our team. You will respond to tier 1 HR inquiries by phone and manage cases, and help resolve issues related to policy, payroll, benefits, leaves, and HRIS. A collaborative, service‑driven mindset is essential.

The role requires an Associate degree or equivalent, with 1–2 years of customer service or HR experience preferred. We offer competitive benefits and a culture of belonging across our communities.

Qualifications

• Associate's degree or equivalent work experience is required.
• Two years of customer service or HR experience preferred.

Responsibilities

• Respond to tier 1 HR inquiries via phone and case management.
• Resolve issues on policy, payroll, benefits, leaves, and HRIS.

Skills

Customer service experience

HR terminology

Education

Associate degree or equivalent

Tools

HRIS

Job description

• Respond to tier 1 HR inquiries via phone and case management.
• Resolve issues on policy, payroll, benefits, leaves, and HRIS.

Qualifications:

• Associate's degree or equivalent work experience required.
• Two years of customer service or HR experience preferred.

Why UnityPoint Health:

• Recognized as a Top 150 Place to Work in Healthcare.
• Offers PTO, parental leave, 401(k) matching, health/dental insurance, and more.

UnityPoint Health

UnityPoint Health is a healthcare system proudly serving communities across Iowa, Illinois, and Wisconsin. We are a large, recognized organization committed to supporting our team members with competitive benefits and a culture of belonging.