HR Generalist: Employee Relations Specialist

Aramark; Philadelphia (Philadelphia County); On-site; USD 60,000 - 80,000; Full time

Job summary

Aramark in Philadelphia seeks an Assistant HR Manager to support managers and staff on HR policies, investigations, and employee relations. You will serve as a trusted resource to resolve day-to-day workplace matters and promote a fair work environment.

The role involves advising managers on policy and compliance, handling confidential information with discretion, and collaborating with internal and external partners to drive HR initiatives and leave management.

Qualifications

• 2+ years of experience in employee relations or related area.
• Bachelor’s degree in HR or equivalent experience.
• Strong written and verbal communication with tact and diplomacy.
• Ability to influence others on policies, practices, and procedure.
• Solid understanding of employment laws.
• Ability to handle sensitive and confidential information daily.
• Bilingual preferred.

Responsibilities

• Resolve employee relations issues and advise leadership on policy and practice.
• Consult with managers on employment-related policies and compliance.
• Investigate and resolve employee complaints and concerns.
• Conduct interviews and document findings using guidelines.
• Develop action plans and ensure timely follow-up.
• Coordinate leave of absence cases and ensure compliance.
• Review dashboards to optimize SLA performance.
• Assist HR projects and audit SharePoint for accuracy.

Skills

Communication skills

Influence others

Confidentiality

Case management software

Education

Bachelor’s degree in HR or equivalent

Tools

Microsoft Office

HR case management tools

Job description

Aramark in Philadelphia seeks an Assistant HR Manager to support managers and staff on HR policies, investigations, and employee relations. You will serve as a trusted resource to resolve day-to-day workplace matters and promote a fair work environment.

The role involves advising managers on policy and compliance, handling confidential information with discretion, and collaborating with internal and external partners to drive HR initiatives and leave management.