HR Generalist: Employee Relations & Compliance

Vertex Education; Arizona; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Industry-leading pay

Unlimited paid time off (PTO)

Health, dental, vision benefits

401(k) with employer match

Job summary

Vertex Education is seeking an HR Generalist to support Vertex Central Services. You will manage employee relations, coaching managers, and ensure compliance across multiple states while handling benefits, leave administration, and HR data integrity in Workday.

You will triage urgent inquiries via Zendesk, document policies, and contribute to a fair and trusted workplace. This position offers growth within a mission-driven education services provider.

Qualifications

• 5+ years of dedicated Human Resources experience with focus on employee relations and policy enforcement.
• Experience with multi-state employment laws, leave administration (FMLA, ADA), and compliance tracking.
• Hands-on experience with enterprise HRIS platforms and data accuracy for reporting.

Responsibilities

• Investigate and mediate employee relations issues; coach managers through conflict resolution.
• Administer Zendesk HR tickets, provide high-touch support to internal employees.
• Navigate multi-state leave requirements and document compliance with policies.
• Administer employee benefits programs and open enrollment activities.
• Oversee offboarding processes and capture exit feedback.
• Maintain HR data in Workday and ensure data accuracy for reporting.

Skills

Employee relations

Policy enforcement

Coaching managers

Leave administration

HRIS data integrity

Zendesk support

Education

Bachelor’s degree in HR or related field

PHR/SHRM-CP (preferred)

Tools

Workday

CaseIQ

Zendesk

Job description

Vertex Education is seeking an HR Generalist to support Vertex Central Services. You will manage employee relations, coaching managers, and ensure compliance across multiple states while handling benefits, leave administration, and HR data integrity in Workday.

You will triage urgent inquiries via Zendesk, document policies, and contribute to a fair and trusted workplace. This position offers growth within a mission-driven education services provider.