HR Generalist — Employee Experience & Compliance

Westphal and Company; Madison (WI); On-site; USD 52,000 - 70,000; Full time

Job summary

Westphal & Company in Madison, WI seeks an HR Generalist to support day-to-day employee experiences from hiring and onboarding through benefits and employment changes. You will partner with office and field teams, payroll, and operations to deliver responsive HR service while protecting confidentiality.

The role emphasizes consistency across locations, practical HR processes, and strong data management. Travel to Westphal offices or job sites may be required periodically.

Qualifications

• Bachelor’s degree in HR, Business, or related field.
• 2+ years of progressive HR, employee services, or related administrative experience.
• Working knowledge of HR processes, employment records, benefits administration, and common HR systems.
• Strong attention to detail and discretion with confidential information.
• Excellent communication skills and a service mindset for colleagues.

Responsibilities

• Serve as accessible first point of contact for employee questions about policies, benefits, leave, employment changes, and HR processes.
• Maintain accurate employee records and transactions across HR systems with confidentiality and data quality.
• Coordinate employee changes, required documentation, verifications, and routine reporting with Payroll and partners.
• Identify recurring questions or gaps and recommend service improvements.
• Provide field support, including drug and background checks.
• Guide onboarding activities and required documentation for new employees.
• Support transfers, promotions, status changes, offboarding, and exit processes across locations.
• Assist with benefit enrollments, life events, and vendor coordination.
• Administer routine leave and accommodations, escalating complex matters.
• Maintain forms, notices, and tracking for employment practices and audits.
• Apply policies and escalate legal risk questions.
• Coordinate performance recap schedules and communications.
• Help managers with routine HR questions using established procedures.
• Maintain data integrity in HR systems and develop clear processes.

Skills

2+ years HR experience

Attention to detail

Clear communication

Travel flexibility

Education

Bachelor’s degree in HR or related field

Tools

Microsoft Office

HRIS

Applicant tracking

Payroll systems

Job description

Westphal & Company in Madison, WI seeks an HR Generalist to support day-to-day employee experiences from hiring and onboarding through benefits and employment changes. You will partner with office and field teams, payroll, and operations to deliver responsive HR service while protecting confidentiality.

The role emphasizes consistency across locations, practical HR processes, and strong data management. Travel to Westphal offices or job sites may be required periodically.